Being a control freak, I didn’t love turning over other jobs to the machine. For one, it’s a pain in the butt to change the amount of ground espresso the Oracle Jet adds to the portafilter, or the “dose.” Technically, you can, but it’s imprecise, and dialing in espresso shots is already a trial-and-error process. To keep things simple, Breville just has you adjust your grind coarser or finer to control your shots.
I tinkered with the dose a little but gave up and resigned to using a very coarse grind for my espresso; a finer grind and smaller dose probably would have given me better, more consistent shots. It worked alright, but with more patience and beans to commit to the effort, I could have gotten better results.
The Oracle Jet introduces a new feature, too: cold espresso. It’s not cold, exactly — “None of these products on the market, including ours, has the ability to chill the water,” Breville product manager Matthew Davis explained to me. Instead, the Oracle Jet draws water from the reservoir at its ambient temperature, applies a little heat, drops the temperature, and applies pressure to brew room-temperature shots. Less ice melt in your iced latte makes for a stronger-tasting drink, and that’s something I appreciate at 3PM on an 85-degree day.
Still — and this is definitely a me problem — I don’t think I like the computer-ness of the Oracle Jet compared to my Barista Express. Using my espresso machine is one of the few opportunities during my day when I get to take a break from using computers. The touchscreen is fine, but I remain a steadfast believer in physical buttons. Also, I watched this espresso machine download a software update over Wi-Fi, which is just wild.
Connectivity does come with some advantages. This is Breville’s first machine with Wi-Fi, and the company is just starting to explore how it can use sensor data during diagnostics when doing remote troubleshooting. But like any other computer, some repairs require hands-on access and skill, and that’s where things get a little more complicated.
I discovered that a couple of local espresso machine repair shops near me in Seattle won’t work on Breville machines — Espresso Repair Experts says that the company doesn’t make enough spare parts or technical documentation available to the public.
Davis says that Breville’s approach is focused on building machines for the best long-term durability possible while making the high wear-and-tear components easy to swap out. So far, that philosophy has kept my Barista Express running strong, now several years out of warranty. But it’s another factor to consider, and the cost of replacing my machine is $700, not $2,000.