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WhatsApp for Private Security

Leveraging Communications Technology to Enhance Physical Security

Crime remains an ever-present danger in South Africa, and this has driven a demand for private security services, citizens are turning to private security companies to ensure their safety. It is perhaps not surprising then that the private security industry in South Africa is among the largest in the world, with over 9 000 registered companies and 450 000 registered active private security guards. Security companies in South Africa play a crucial role in terms of crime mitigation, providing a range of services – from access control to armed response – to companies and private consumers. However, as mobile devices and data become increasingly ubiquitous, communication technology can play a pivotal role in aiding security companies to react far more quickly, potentially saving lives. Traditi...