WhatsApp for Business
WhatsApp is Changing its Pricing – Here’s How Savvy Companies Can Take Advantage
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Infobip to Roll Out WhatsApp for Business in Botswana
/* custom css */ .tdi_3_ec0.td-a-rec-img{ text-align: left; }.tdi_3_ec0.td-a-rec-img img{ margin: 0 auto 0 0; } Infobip has joined forces with Redbullet to roll out an Automated WhatsApp for Business API channel to its clients with the option of a breakout to a live agent. Established in 2010, Redbullet is a Botswana-based company that provides omnichannel solutions to enterprise customers in the local market. Bakang Sebele, Co-Founder of the ICT company says that they approached Infobip based on its reputation as a big omnichannel provider in South Africa. It had previously also used Infobip’s SMS platform before developing its own. “WhatsApp for Business is a fairly new technology in Botswana, but most people here use WhatsApp as their preferred channel of communication. It mad...
What does WhatsApp’s Privacy Policy Update Mean for Businesses
Despite public pushback, Facebook-owned messaging app WhatsApp will be going ahead with the privacy policy update it announced earlier this year. While the public has begun to appreciate that WhatsApp’s privacy rules are in fact still very much in favour of the user, with messages sent remaining private and encrypted at all times, what will this mean for brands that use the app to reach and engage with consumers? “The benefits for brands are massive,” says Kyle Oosthuizen, COO at Blue Robot. “These updates form part of Facebook’s efforts to make communicating with a business secure, better and easier for everyone. The new updates will be made to business features that will help businesses engage with their users in a more intuitive and more advanced way.” “2021 is the year that WhatsApp wi...
