vodacom
MTN to Launch its 5G Network Next Week
Sourced from Business Tech MTN South Africa will finally launch its 5G network next week, 30 June 2020, becoming the first of the telecommunications group’s 22 operations to launch the next-generation broadband technology. The pan-African telecom is hosting a live event on its YouTube channel that same day. The event will be hosted by CEO Godfrey Motsa, chief consumer officer Mapula Bodibe and chief technology & information officer Giovanni Chiarelli. [embedded content] At the beginning of the month, MTN began announcing that it would launch 5G networks in major cities across South Africa. The exact locations for these launches have been confidential. /* custom css */ .tdi_3_3b3.td-a-rec-img{ text-align: left; }.tdi_3_3b3.td-a-rec-img img{ margin: 0 auto 0 0; } Initially, MTN had been ...
Vodacom Business and Microsoft Partner on Digital Education Platform
Vodacom Business and Microsoft South Africa have partnered to provide access to continuous, connected digital learning for South Africa’s education institutions, educators and learners through their Connected Digital Education initiative. This is in response to the growing need for affordable online learning solutions that meet the educational requirements of today’s learners through a secure combination of connectivity, collaboration, communication and educational tools and resources, while also considering the long-term need to transform education. The Connected Digital Education Platform is a trusted education platform that enables remote learning with affordable connectivity, ultimately turning the learning environment into a single, simple solution for the learner and giving them acce...
Vodacom Releases Alcatel2019G Phone Designed for Elderly Citizens
South African network provider, Vodacom has launched the Alcatel 2019G phone series which comes standard with a large keypad and simple user interface with big icons, ideal for those with low vision as well as the elderly. The Alcatel 2019G is available from the Vodacom website as well as Vodacom stores nationwide and retails at R649. The device comes standard with a dedicated charging dock, SOS emergency function, torch, lock and unlock key, 16 hours talk time, 2MP rear camera as well as a wireless FM Radio that users can enjoy without a headphone. “Some of our senior citizens have been consistent in their feedback to us – they prefer a device with a large keypad. In line with our purpose pillar of creating an inclusive digital society, the introduction of the Alcatel 2019 series helps us...
Vodacom Partners with WITS University to Ensure Continued Online Learning
To help students stay on track to successfully complete the 2020 academic year despite not being on campus, Vodacom has partnered with the University of the Witwatersrand (WITS) in Johannesburg to keep students connected to higher learning activities. The network provider says that it has committed to providing each student with a 30GB data bundle to remain connected and continue their education while they are away from campus. “We can all agree that success begins with education. For many students, remote learning is a challenge as they do not have the means to access online learning materials,” says William Mzimba, Chief Officer for Vodacom Business. “As remote learning becomes a necessity due to the COVID-19 pandemic, Vodacom Business is proud to partner with WITS to support education a...
Vodacom is The First Telco to Zero-Rate what3words
The what3words technology, available as an app or online map, has divided the world into a grid of 3m squares, giving each square a unique combination of three words: a what3words address. Vodacom has become the first telco globally to zero-rate the lifesaving addressing technology, what3words, for its more than 43 million subscribers across South Africa. The UN estimates that 75% of countries in the world have a poorly maintained addressing system – or none at all. This is an issue that South Africa knows well, with large parts of the country still lacking spatial planning. This might be an inconvenience when you are expecting a delivery, but it is a far graver issue for locals living in rural areas or informal settlements when it comes to emergencies. Without an address – or in the event...
Vodacom Welcomes Launch of AWS Data Centres in South Africa
Image sourced from Blog dbi services Amazon Web Services (AWS) – alongside launching its next wave of data centres in South Africa – has partnered with Vodacom to grow the South African mobile networks offering further and deliver improved business, cloud and other solutions to its clients. “Vodacom is an AWS Advanced Consulting Partner with operations across the African continent, so naturally we are very pleased that they have made the decision to invest in the South African market, as well as the broader African market, by opening these data centres in Cape Town,” says Shameel Joosub, Vodacom Group CEO. “The most exciting aspect of this is the integration of AWS into the Vodacom Network, which will allow our clients to take advantage of the benefits of both offerings, and use them to tr...
Respond, Restart, Re-create – How SMEs can Survive Lockdown
Sourced from SAP The outbreak of COVID-19 has caused disruption across the globe and has led to two simultaneous crises. The first is the illness itself – with tens of thousands of fatalities globally and healthcare systems strained, or at capacity. The second is an economic slump, resulting from the closing of borders and supply chain disruptions. Many countries have also imposed strict lockdown and social distancing measures. While vital to prevent the spread of the virus, it is worth remembering the very real economic impact measures like this can and are having in South Africa, and around the world. Unlike large enterprises, which often have a level of resilience built-in, many small and medium-sized enterprises (SMEs) still rely on having customers physically present in the shop, rest...
AWS Partners with Vodacom to Improve Business and Cloud Solutions
Image sourced from Blog dbi services Amazon Web Services (AWS) – alongside launching its next wave of data centres in South Africa – has partnered with Vodacom to grow the South African mobile networks offering further and deliver improved business and cloud solutions. “Vodacom is an AWS Advanced Consulting Partner with operations across the African continent, so naturally we are very pleased that they have made the decision to invest in the South African market, as well as the broader African market, by opening these data centres in Cape Town,” says Shameel Joosub, Vodacom Group CEO. “The most exciting aspect of this is the integration of AWS into the Vodacom Network, which will allow our clients to take advantage of the benefits of both offerings, and use them to transform their bu...
Vodacom’s Chatbot Answers up to 20 000 Customer Queries per day
With the nationwide COVID-19 lockdown in full effect, Vodacom has put numerous measures in place to protect customers and employees. These include measures that have seen frontline agents now working from home as well as stepping up its reliance on TOBi – Vodacom’s chatbot. Using the latest Artificial Intelligence (AI) technology, TOBi was created and designed to resolve issues as quickly and efficiently as possible online. According to the network provider, TOBi now solves between 10 000 to 20 000 customer queries a day via SMS, WhatsApp, the My Vodacom app and on the Vodacom website. “Since TOBi’s launch, we have seen how the deployment of a powerful chatbot can transform the way our customers engage with the brand, especially when the chatbot is of high quality,” says Ugestra Alwar, Man...
