For over a decade, Vodacom Business has supported DHL Express with the IT infrastructure needed to maintain its leading position within the logistics industry across the African continent. As a business that depends on a reliable network, DHL Express’s IT infrastructure and system uptime are critical to providing the quality service that their customers expect. DHL Express needed an IT and communications partner who could scale and grow with them. Over the past 10 years, Vodacom Business has done just that. “Our business is about being able to efficiently and timeously provide services to our customers,” says Ken Balman, Head of IT DHL Express Sub Saharan Africa. “We needed a technology partner that could cover our multinational footprint while supporting and driving our digital agenda. Vo...
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As the COVID-19 pandemic continues to create significant challenges for the manufacturing and retail industry globally, the need for a resilient and agile supply chain network has never been greater. Vodacom Business has developed various digital solutions to help businesses achieve a true connected supply chain network to help improve efficiencies and withstand disruption and unpredicted hurdles in the future. Today’s supply chain network is more complex than ever. It has become a digital ecosystem of suppliers, logistics companies, customers and other value chain partners that stretch across the globe. The supply chain network relies on the synchronised movement of thousands of interrelated parts to meet the ever growing customer demand for better, more innovative products and on-time, l...