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Uber Won’t Charge Trip Cancellation Fees in Kenya

Sourced from CNet. Uber revealed that it will no longer charge fees to Kenyan users, specifically in Mombasa and Nairobi, who cancel their rides. In an email to users, the ride-hailing platform says, “At Uber, we are always monitoring rider experience, market dynamics, and fare structures. This is to ensure our app continues to be a reliable and affordable option for you. With this in mind, we are removing all trip cancellation fees.” “Please note this has been implemented across all our products in Nairobi and Mombasa. As always we will continue to monitor your experience on our app, to ensure Uber remains your first app of choice.” This comes shortly after the company announced the expansion of its services throughout the country. /* custom css */ .tdi_3_f22.td-a-rec-img{ text-align: lef...