Top Stories
The rise of AI: how optimistic should we be?
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Clickatell Predicts Mobile Messaging to be the Next Big Channel for Digital Commerce in 2023
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Visa Pledges to Invest $1 billion in Africa to Accelerate Digital Transformation
Image sourced from Headquarters Office During US-Africa Business Forum, Visa outlines pledge to invest $1 billion in Africa by 2027 to scale operations, deploy new innovative technologies and deepen collaboration with partners. During the U.S-Africa Business Forum, Visa today announced a pledge to invest $1 billion in Africa over the next five years to advance resilient, innovative, and inclusive economies across the continent. Visa’s expanded investments demonstrate the company’s long-term commitment to Africa’s growth potential and will help enable greater access to digital payments as an entry point for expanding formal financial services for individuals and merchants. Visa Chairman and CEO Alfred F. Kelly, Jr. outlined the pledge during the US-Africa Business Forum, alongside the...
Reimagine public sector cloud services by harnessing shared, private sector skills
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Zoho Launches Blended Conversations for Zoho Desk
Andrew Bourne, Regional Manager, Zoho Unifies Human-Driven and Bot-Powered Customer Service Capabilities for Exceptional Omnichannel Support and Better Informed Agent Interactions Zoho Corporation, a leading global technology company, today launched new tools for Zoho Desk, the anchor application in the company’s customer service platform, to help customer service teams evolve with the changing needs of customers and meet heightened business expectations. Zoho Desk, which has achieved 40% year-over-year revenue growth for the past five years in South Africa and 45% globally, now serves more than 100K businesses around the world. The platform has also witnessed a phenomenal adoption across the MEA region, achieving 580% CAGR over the past five years. New capabilities in Zoho Desk include Bl...
Data-Driven Innovation Meets Sustainable PC Design
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Qualcomm Announces Africa Innovation Platform
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How engineers can design the next 100 years with digital twins
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Skills development and channel collaboration unlock revenue opportunities for IT resellers in Nigeria
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Empowering account holders by giving them control of their payments
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Don’t just follow trends: GenZ, altcoins, cryptocurrencies and what not to trust
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New Grocery Delivery App Launches in South Africa
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