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Despite the rise of advanced and hi-tech communication platforms in recent years, SMS usage for business communication is at an all-time high and the platform is expected to remain entrenched in this space for many years to come. 2022 marked the 30-year anniversary of the advent of SMS, which was initially launched as a person-to-person (P2P) communication platform in the early 1990s. At first, SMS messaging was limited to single mobile networks, but was opened to operate between different networks in the late 1990s. At this stage, businesses were already recognising the opportunities to use SMS as a communication medium, leading to it being increasingly commercialised. However, a huge transformation for SMS occurred with the launch of the first Apple iPhone in 2007, which was when instant...
The CIO role has undergone a seismic shift. No longer relegated to just “keeping the lights on”, today’s CIO is now synonymous with “key decision maker”, in charge of many parts of the business, wielding massive influence within the C-suite and boards. As glorious as that sounds, the reality often means their attention is pulled in multiple directions. CEOs want them to generate new revenue-generating ideas with technology. Customer servicing teams depend on them to come up with the next ground-breaking AI chatbot. Procurement’s wondering why it’s taking so long to shift back-end data from legacy infrastructure to new cloud systems. Hackers are coming up with creative ways to circumvent the defenses CIOs have erected. Taking up the steering wheel CIOs are cognizant of this change. The majo...
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Quentyn Taylor, Senior Director of Information Security and Global Response at Canon EMEA Organisations must ensure data is secured when employees leave the business, and that it has not been transferred onto personal devices How will GDPR regulations present new challenges for cyber security teams? GDPR legislation for both the UK and Europe has revolutionised the way businesses communicate, secure and store data, as well as holding businesses financially and personally accountable for when they fail to handle data correctly. In fact, GDPR fines hit a total of 97.29 million Euros in the first half of 2022, an increase of 92% over H1 2021 (http://bit.ly/3XotfxU). This year, there has been an increasing number of fines centred around Article 32 of GDPR, which states that penalti...
One of South Africa’s leading insurance companies has strengthened its security systems by using the solutions offered by endpoint security specialist SentinelOne. This has enabled the organisation to strengthen its cybersecurity measures and fight back against ransomware attacks, in the quest for ongoing efficiencies, safety and customer service. Executive Solutions is a Sentinel One Platinum partner which manages its own MaaS MSSP platform. The company has aligned itself with value-added distributor Exclusive Networks Africa, distributing SentinelOne solutions throughout Sub-Saharan Africa. Fighting back against cyber attacks The life assurance company’s Head of IT explains: “We specialise in offering top-class dread disease, life and disability insurance services through professional an...
Phil Lewis, Senior Vice President of Solution Consulting, International, Infor Predictions for enterprise resource planning (ERP) over the next few years have referenced artificial intelligence (AI), usability, process automation, and others. Technology will advance in these areas, but many companies still have an outdated perception of ERP and how it can help their business. Thankfully, the perception of ERP, how it is used, and the application of emerging technologies will advance significantly in 2023. A shift in services, organisational roles and responsibilities, and a focus on change designed to capitalise on new technology will create a major impact. What is sure to become mainstream is increasing importance of the enterprise application platform (EAP); value from advanced user expe...
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Lunga Siyo, Telkom’s New CEO of Telkom Consumer Business. Leading South African mobile network provider Telkom is the latest operator to announce plans to enable mobile virtual network operator (MVNO) partnerships on its network. Telkom has leveraged its extensive network footprint across South Africa to offer MVNOs the opportunity to provide quality services over its network – thereby enhancing the much-needed competition in the telecoms space. Telkom believes partnering with MVNOs will enable them to deliver their propositions to selected target markets effectively. ” With a best-in-class network, we believe that such partnerships will help create jobs, create a path into the industry for smaller players, and ultimately contribute to the growth of our digital economy, “says Lunga S...
Cisco has released the latest in its annual cybersecurity study, Security Outcomes Report, Volume 3: Achieving Security Resilience. Consisting of survey responses from over 4,700 participants across 26 countries, the report identifies the top seven success factors that boost enterprise security resilience from the bottom to the top 10 percent of all organizations analyzed. Last year’s study focused on the architectures, technologies, and operational strategies that lead to more resilient businesses. Findings included benefits in proactively updating and integrating security technologies, leveraging cloud-based architectures, and investing in business continuity. This year’s report picks up with a focus on the cultural, environmental, and solution-based factors that businesses leverage to a...
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