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Telkom Kenya Revises its Mzito Data and Voice Bundles

Image sourced from Bandwidth Blog Telkom has made revisions to its Mzito Data and Voice Bundle deals – this includes adding more data and cutting voice minutes. The telco says these changes are to make the bundle options more competitive. Here’s a closer look at the new bundles: MZITO 500 MZITO 1000 MZITO 2000 CURRENT NEW CURRENT NEW CURRENT NEW VOICE 100 50 300 150 600 400 DATA 3 GB 3 GB 8 GB 10 GB 17 GB 25 GB VALIDITY 30 days No expiry 30 days No expiry 30 days 30 days CALL RATE PAYG PAYG PAYG PAYG PAYG PAYG PRICE KES 500 KES 500 KES 1000 KES 1000 KES 2000 KES 2000 “The new combo bundle is built with the evolving data and experience needs of our customers in mind. While they continue to demand for affordability, they are also keen on holistic and comprehensive offerings that address thei...

Telkom Offers Free Data to New Subscribers in Kenya

Telkom Kenya will give new Telkom Line subscribers 1.5 GB of data over three months. The telco says that prepaid customers simply need to activate their SIM with a KES 20 top-up. According to TechWeez, customers will also benefit from cross-network calls at KES 2 valid for the first three months. “We welcome new subscribers to the Telkom family, to experience our voice and data propositions at an introductory offer, before they make an informed decision of their long-term bundle of choice,” says Telkom’s Director of Marketing, Eric Achola. Airtel Africa and Telkom Under Investigation by the Communications Authority of Kenya Airtel Africa and Telkom have been placed under scrutiny after allegedly violating the quality of services across their networks. According to Gadgets Africa, The ...

Jambo Pay to Use Virtual Mobile Network in Kenya

Jambo Pay is set to launch a virtual mobile network after obtaining a license from the Communications Authority of Kenya (CA). According to Techweez, this will allow it to lease spectrum from mobile network operators and roll out mobile services – intensifying telco competition in an industry dominated by Safaricom. “Yes we have a been granted License for Mobile Virtual Network Operator,” confirms Jambo Pay CEO, Danson Muchemi. “This we intend to utilise to provide additional services to our client base. The services will include IoT (Internet of Things services).” Business Daily revealed that the firm will invest “Sh300 million following the approval and will target mobile payments in sectors like public transport and the energy sector”. Airtel Africa and Telkom Under Investigation by the...

Airtel Africa and Telkom Under Investigation by the Communications Authority of Kenya

Airtel Africa and Telkom have been placed under scrutiny after allegedly violating the quality of services across their networks. According to Gadgets Africa, The Communications Authority of Kenya (CA) believes both telcos failed to meet the minimum 80% threshold on quality of calls across 33 counties in 2020. “Telkom Kenya scored an average mark of 73% while Airtel had 52% in the survey conducted last year. Meanwhile, Safaricom dominated with a 92% overall mark in the survey.” In a recent report, the CA says that “as Airtel’s and Telkom’s performance did not meet the set target of 80 percent for voice services they were issued notices of non–compliance that require the firms to improve their quality of services in the country in compliance with the set threshold.” “The Authority is evalua...

Telkom Reintroduces Pawa Combo Bundles in Kenya

Telkom Kenya has revamped its Pawa bundles to include SMS and mobile data at more affordable price points. “It is worth noting that SMS and WhatsApp communication are popular among the young audiences who have been actively at home following the prolonged closure of educational institutions due to the current pandemic,” says Telkom’s Marketing Director, Eric Achola. The bundles will now be available as follows: /* custom css */ .tdi_3_f6f.td-a-rec-img{ text-align: left; }.tdi_3_f6f.td-a-rec-img img{ margin: 0 auto 0 0; } Pawa 10- 30 minutes (Telkom to Telkom)+50MB WhatsApp (valid for 24hrs) Pawa 20- 5 minutes (Across networks)+100SMS+100MB (Valid for 24hrs) Pawa 20 Extra- 100 minutes (Telkom to Telkom)+100SMS+100MB (Valid for 24hrs) Pawa 50- 600 minutes (Telkom to Telkom)+200SMS(across net...

Telkom Kenya and Airtel Subscribers Fall Over Failed Merger, says CA

Image sourced from Bandwidth Blog Telkom Kenya and Airtel have recorded a 16% fall in mobile Internet subscribers after consumers grew uncertain over a proposed merger of the telcos, according to Gadgets Africa. A report by the Communication Authority of Kenya (CA) reveals that there were only 38.85 million Internet subscribers as of March 2020 – this resulted in a decline from 46.46 million in the same period last year. “The merger deal collapsed last month with Airtel Kenya and Telkom Kenya citing unacceptable conditions placed on the proposed amalgamation besides delays in receiving regulatory approvals,” reports Business Daily. “The companies had entered into an agreement on February 8, 2019 to combine their mobile, enterprise and wholesale divisions, a proposed deal that led to uncert...

KaiOS and Telkom Launch Feature Phones in Kenya

KaiOS Technologies  and Telkom Kenya have unveiled the new Kaduda T-Smart, a KaiOS–enabled smart feature phone. The T-Smart is said to be a ‘significant upgrade’ of Telkom Kenya’s feature phone portfolio as the device aims to address the growing demand for competitively-priced Internet-enabled devices with affordable data packages. The T-Smart enables Kenyans to access the Internet via 3G/4G/LTE and Wi-Fi. It has an easy-to-use interface that’s optimized for first-time internet users. The phone comes with the world’s most popular apps such as WhatsApp, YouTube, Google Assistant, Google Maps, and Facebook, and provides access to hundreds of other applications through the KaiStore. The device retails at KSh 3,100 (roughly $28) and comes with a variety of data packages, including a free daily...

Kenyan Telcos could Compensate Users for Network Outages

Safaricom, Telkom and Airtel Kenya have decided to compensate customers who experience interrupted services due to network outages, reports Gadgets Africa. This comes shortly after the Communications Authority of Kenya (CA) issued new draft regulations “to compel telcos to either pay or offer credit equivalent of the time users are without voice, data and SMS services”. These guidelines are said to be part of the Kenyan governments “effort to shield the millions of subscribers across the country from poor services related to network outages which include lack of internet connections”. This is something that is expected to push telcos to step-up the quality of their services. CA draft regulations  “A licensee shall develop and implement an outage credit policy in situations where servi...

Google and Telkom Launch Balloon-Powered Internet Service in Kenya

Image sourced from MIT Technology Review Google’s Loon Project and Telkom Kenya have announced that it’s balloon-powered mobile Internet service is now available and covers more than 50,000 sq.km of the country with a fleet of 35 balloons – specific areas include Iten, Eldoret, Baringo, Nakuru, Kakamega, Kisumu, Kisii, Bomet, Kericho and Narok. According to the companies, this is the first balloon-powered internet to launch in Africa and the first non-emergency commercial deployment in the world. The Loon service will work by beaming Internet connectivity from ground stations to balloons 20 km overhead. The balloons (floating base stations) are linked to the ground stations that have been connected to Telkom’s network. These ground stations utilise millimeter wave spectrum to send connecti...

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