Sourced from Getty Images. The director of Technology, Climate Change and Natural Resources Management at the Economic Commission for Africa (ECA), Jean-Paul Adam, told journalists during a virtual press briefing on 10 June 2020 that Africa contributes less than 1% to the world’s digital economy, which accounts for about 15% of global GDP. He says the continent needs about $100 billion to achieve universal, affordable and good quality internet access by 2030 (according to the World Bank). Presently, only 17.8% of households in Africa have the internet at home and the continent accounts for only 21% of worldwide internet users. It is estimated that over a quarter of a billion school children in Africa have been affected by COVID-19 and most of them lack the digital tools to continue their e...
“With many employees still having to work from home or take turns going to the office so that social distancing guidelines are adhered to, high-speed, reliable, and affordable Internet access becomes just as critical as water or electricity. This Double Up promotion is vital to mitigate against some of the economic impact the lockdown will have on South Africans,” says Shane Chorley, Head of Sales and Marketing at Frogfoot Networks. Having the whole family at home places huge pressure on the available bandwidth, with parents having to carry on with work while children will want to learn, play and keep in touch with friends and classmates. With this in mind, fibre becomes the ideal method of connectivity for remote workers using cloud-based productivity tools and applications and uploading ...
Conversations, a new contact centre solution enabling businesses to integrate the world’s most popular communication channels, has been launched by Infobip. Infobip is a global cloud communications company that enables businesses to build connected customer experiences across all stages of the customer journey at scale. Conversations is a scalable digital cloud contact centre solution that enables businesses to deliver omnichannel support for customers through a single interface for agents. Messaging services such as Facebook Messenger, WhatsApp, Live Chat, SMS and in-house chatbots can all be managed through Conversations. Provisioned through the cloud, Infobip offers a marked differentiator – omnichannel connectivity (CPaaS) with contact centre software stacked ...
Sourced from The Techie Guy Lonestar Cell MTN has announced that Access Bank customers can now connect their bank accounts to their MTN Mobile Money (MoMo) accounts – this means that customers can conveniently send money from their MoMo accounts directly to their bank accounts. To use this service, Access Bank customers need to visit their nearest branch to link their bank account to their Mobile Money account and then simply dial *156*7# on their phones and follow the prompts. Customers will need to have their bank account numbers on hand to complete the setup process. Access Bank customers who are not yet registered on MoMo can join with a free sign-up process. All they need to do is visit any Lonestar Cell MTN service centre or registered MoMo agent with a valid identification card to h...