The global pandemic has ushered in a new paradigm for the Retail Banking sector, one which demands quicker transformation to a customer-centric service that is digitised, personal and convenient. A recent Financial Industries panel discussion held by Kearney, a global consultancy, shed light on how the power of data, Application Programming Interfaces (APIs) and automation could be leveraged to satisfy these expectations and invigorate the sector. Agility is Key Hentus Honiball, Partner at Kearney, maintains that large, traditional banks with complex, cumbersome operating models and legacy technology architecture are now being threatened by agile new fintech entrants. In contrast with the siloed, product-centric approach of traditional players, responsive new players are looking to build c...
Image sourced from CIO. Africa is a vibrant, diverse, and innovative continent. According to the Brookings Institution, a research think-tank based in the US, Africa is underestimated and misunderstood but holds immense potential to contribute positively to the global economy and drive prosperity for its people. As Africans, we must agree we are often misrepresented by regions that don’t understand our diverse culture and local nuances, but we cannot neglect the incredible innovation and development throughout the continent. “Immense Potential” Africa has the youngest population in the world meaning that the continent has the dynamism and energy to become a substantial force as the future workforce comes of age. However, there is a degree of urgency to unlock this immense potential be...