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Ria Pinto, General Manager and Technology Leader – IBM South Africa. While organisations in South Africa cannot be entirely ready for the next crisis – to better prepare for future threats requires new way of driving flexibility and delivering innovation. With the rapid changes we’ve witnessed over the past two years, organisations in South Africa now realise they have to be flexible and transform quickly during the next crisis and that this requires collaboration, flexibility and urgency. Key to this approach is adopting and accelerating co-creation and agile ways of working. While digitisation was important before COVID-19 disrupted the world as we knew it, now, it’s non-negotiable. Now, organisations have no doubt that technologies like hybrid cloud and AI are not optional, but essentia...