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Image sourced from Harvard Business Review. Technology is only successful if it is used. And today, business leaders in companies around the world need to shift from a tech-centered view of digitalisation and start considering how to nurture a culture that embraces technology wholeheartedly. This shift is becoming increasingly urgent because mobilising teams, channeling resources, and accelerating learning and development doesn’t happen overnight, but on the other hand, disruption can strike fast. It’s better to be ready and adaptable to the future, both resource-wise and also culturally, than risk being unable to compete. Many early adopting businesses are already some way down this path, for instance automating processes to improve product and service experiences, maintain business conti...
Fifth-generation (5G) wireless broadband is no longer a future technology – it’s here and is already available in limited key metropolitan areas in South Africa. The country, with its limited Internet access and infrastructure, high data costs and ailing economy, can benefit in multiple ways from 5G. However, there are also some issues that South Africa needs to deal with as communication service providers (CSPs) gear themselves for the 5G era and maximise the value the technology can bring. A recent study by IT services and consulting company Accenture, titled The Future Home in the 5G Era, opens a window into consumer lives in a 5G world and offers a roadmap for service providers to make hyperconnected 5G living a reality when we need it most. Globally, the value of access to information...