Service Failure

Dana Air Sunday said it will offer passengers who were to board two of their aircraft that had snags weekend in Lagos and Abuja free tickets after rescheduling their flights. The airline however said those who don’t want their flights rescheduled will be given full refund. The airline Spokesman, Mr Kingsley Ezenwa confirmed this development. Ezenwa said ” Friday 18, and Saturday 19, December 2020, 2 of our aircraft became unserviceable in Lagos and Abuja respectively, compelling us to ground both aircraft in line with our strict safety standards and Global Best Practices “While our maintenance team have however been deployed to conduct proper checks on both aircraft, we wish to reassure our guests and crew that their safety will continue to be our priority in all circumstances and we would...