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Salesforce Introduces New Innovations to its Customer 360 Platform

Image sourced from salesforce.com Salesforce, a global leader in CRM, has introduced new innovations to its Customer 360 software that connect marketing, commerce, and service data on one platform so companies can connect, automate, and personalize every single interaction and build trusted relationships at scale. “A growing number of companies want to unify their data across marketing, commerce, and service so they can deliver truly connected customer experiences on any channel—in-store, via email, or when shopping on social media,” said Lidiane Jones, EVP & GM, Salesforce Digital Experiences. “These innovations help companies tap into the power of automation so they can focus on what matters most—driving productivity and building trusted relationships with customers.” According to Sa...