Salesforce Customer 360
Customer Engagement in Africa Comes Under the Spotlight
Image sourced from ITA Group. The entire customer relationship is moving online, driving businesses to re-imagine how they build trusted relationships and loyalty with customers old and new through 1:1 and 1:many interactions across all digital channels. Despite lockdowns across the globe, consumer and business buying hasn’t stopped. In fact, even new buyers are looking for you in places they haven’t before, with the expectation to replace in-person experiences with online ones. Digital is one of the most flexible and effective channels to engage with your customers and personalise experiences at scale to meet their demands. And this is why we’ve built the Salesforce Customer 360 for B2B. Salesforce Customer 360 is a completely digital-first platform to meet the needs of the digital impera...
How to Build Customer Engagement Success in B2B with Salesforce
The COVID-19 pandemic has changed how customers engage with businesses forever. The entire customer relationship is moving online, driving businesses to re-imagine how they build trusted relationships and loyalty with customers old and new through 1:1 and 1:many interactions across all digital channels. Join IT News Africa and Salesforce for the Building Customer Engagement Success in B2B Commerce with Salesforce Webinar on 24 August 2021. Attendees will be able to examine the main trends and challenges B2B businesses are experiencing currently, discuss how the Salesforce Customer 360 platform is perfectly suited to address these challenges, and in an interview with Distell, discover how they’re using Salesforce technology to drive increased revenue growth. This Webinar is for You if...
