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Safaricom to Take All M-PESA Services Offline – When, Why & How Long

Image sourced from WeeTracker Safaricom is set to take down all M-PESA services from Saturday 6 November 2021 at 23:59 until Sunday morning 04:00 – effectively for four hours as Kenya’s largest telecom company conducts maintenance on its services for around the 10th time this year. The company says that all M-PESA services, including the purchasing of airtime, will be inaccessible during these 4 hours in the very early morning, a time which Safaricom says, “has been planned to result in the least of inconvenience to our customers.” “We apologize for any inconvenience that may be caused and thank you for your continued support.” Safaricom is asking those whose businesses may be affected by the outage to make necessary arrangements to “cushion” the impact of the services being offline. While...

Safaricom Completes Services Upgrade

Sourced from Tech Weez. Safaricom has introduced updates to its airtime top-up, sim swap, tariff migration and activation of new lines services. The updates are expected to increase the telco’s capacity for future innovations. In a tweet, Safaricom says that M-Pesa, calls, data and SMS will all be operational. Customer Notice on Service Upgrade for Saturday 24th April 2021. pic.twitter.com/NCo9j9PUGQ — Safaricom PLC (@SafaricomPLC) April 23, 2021 Safaricom Forced to Split Dividend Payouts by CBK The Central Bank of Kenya (CBK) has pressured Safaricom into dividing its dividend payouts in order to “shield the weakening shilling when the telecommunications firm seeks dollars for repatriation to foreign investors”, reports Business Daily. Kenya’s local currency has faced immense pressure...