RICA
PnP Mobile Introduces Paperless RICA Process for South Africans
Pick n Pay’s Mobile Virtual Network (MVN) will now allow subscribers to RICA their SIM cards through a completely paperless process. “Pick n Pay and our partners, TymeBank, are making it possible for our PnP Mobile customers to enjoy a completely simplified mobile SIM card purchase and registration process. They will no longer need a physical copy of their residential address or identity document to complete registration,” says John Bradshaw, Retail Executive at Pick n Pay. The paperless RICA process is completed by using a TymeBank kiosk, available at 500 Pick n Pay stores across the country. Registration is completed in five simple steps: 1. purchase a SIM card 2. scan or type in SIM barcode 3. enter ID number and an alternative cellphone number 4. select a residential address in the sys...
How to RICA a Sim Card Using Vodacom’s ChatBot TOBi
With social distancing as the new norm, one of the most innovative and convenient ways to Self-RICA is through TOBi – Vodacom’s chatbot and trusted self-service team member – which allows existing Vodacom customers to RICA prepaid SIMs from the comfort of their own homes. Since the Regulation of Interception of Communications and Provision of Communication-Related Information Act (RICA) came into effect in 2011, Vodacom is said to have been working on ways to simplify the process, making it as quick and efficient as possible. Traditionally customers would have to visit a store and present some form of identification, proof of residence and the SIM card. Now customers simply need to take a picture, scanning a new prepaid SIM card, an ID document or passport for foreign nationals and then re...
