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Infobip to Roll Out WhatsApp for Business in Botswana

/* custom css */ .tdi_3_ec0.td-a-rec-img{ text-align: left; }.tdi_3_ec0.td-a-rec-img img{ margin: 0 auto 0 0; } Infobip has joined forces with Redbullet to roll out an Automated WhatsApp for Business API channel to its clients with the option of a breakout to a live agent. Established in 2010, Redbullet is a Botswana-based company that provides omnichannel solutions to enterprise customers in the local market. Bakang Sebele, Co-Founder of the ICT company says that they approached Infobip based on its reputation as a big omnichannel provider in South Africa. It had previously also used Infobip’s SMS platform before developing its own. “WhatsApp for Business is a fairly new technology in Botswana, but most people here use WhatsApp as their preferred channel of communication. It mad...