Image sourced from CXOToday. In the past, most business experts believed that there were simply too many situations, variables, and possibilities for companies to manage to effectively be able to automate their front-office processes and procedures. This was especially true for those processes and procedures that relied on human workers making decisions. Even when technology started to catch up, many still considered it the domain of large companies, which could afford both the technology and development resources. This is no longer the case. What is Intelligent Automation? We have now seen the introduction of Intelligent Automation (IA), which combines artificial intelligence, machine learning, and process automation. Companies can use IA to create smart business processes that can think,...