Online Retail
6 Ways Online Retailers Can Include Insurance in their Customer Journey
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How Telematics is Driving eCommerce during COVID-19
If ever there was a time for the eCommerce sector to adopt telematics technology, it would be now: COVID-19 has disrupted the retail landscape, with more South Africans now choosing e-commerce as their preferred shopping channel over traditional brick-and-mortar stores. According to a Mastercard study, as much as 68% of South African consumers said they are shopping more online since the onset of the pandemic. More online shopping means that there are more deliveries to be made, and the logistics industry has had to scale operations to meet the growing demand. The various levels of lockdown, COVID-19 regulations and people working from home have created a greater reliance on home deliveries, with the industry now findi...
4 Ways Technology is Recreating the Offline Retail Experience Online
As the COVID-19 pandemic catalyses the move to eCommerce, new technologies are attempting to bridge the gap between offline and online retail by offering rich and immersive experiences that replicate in-person shopping and redefine how people experience online shopping. In brick and mortar stores, consumers are able to try, touch, and fully experience products before purchasing them, something eCommerce has until now, failed to replicate. /* custom css */ .tdi_3_0f9.td-a-rec-img{ text-align: left; }.tdi_3_0f9.td-a-rec-img img{ margin: 0 auto 0 0; } But, immersive technologies like augmented reality (AR), 360° video, 3D content and virtual reality (VR) are proving to be the next frontier in eCommerce, providing shoppers with greater purchasing certainty, personalization, and control o...
South African’s are Shopping More Online Thanks to COVID-19, Research Says
South African’s are spending 68% more online now than they were prior to the pandemic, according to a study by Mastercard. Essential items have seen highest surge online with the majority (81%) of SA consumers saying they purchased data, and over half saying they bought clothing (56%) and groceries (54%) online since the pandemic started. According to the research, the times we are living in have also made consumers more generous with nearly a quarter (23%) saying they have donated more to charity than pre-lockdown. Consumers are supporting their favourite local small businesses, with 63% of respondents saying that they are making a conscious effort to shop online at these stores. With fewer opportunities to browse in the stores or on the high-street, social media has emerged as the main p...
Will Black Friday Contribute Towards Economic Stimulation in South Africa?
Despite 2020 being a very tough year for almost everyone, there’s nothing to be gained from not recognising Black Friday and the festive season at large. This is according to Matthew Leighton, spokesperson for OneDayOnly, who says that now more than ever, the economy requires stimulation and regrowth – and Black Friday is the biggest opportunity the eCommerce industry has to contribute towards that economic stimulation. Is this the year more people turn to online shopping? “We’ve seen consistent growth in Black Friday numbers and we expect this to continue,” says Leighton. Between 2018 and 2019, the home-grown daily deals site saw the number of Black Friday shoppers double, dwarfing the numbers seen on a regular day. “Internationally, well-established eCommerce markets are still experienci...
4 Ways to Boost Your eCommerce Business
Sourced from IOL. South Africa’s eCommerce industry is booming as a result of retailers who were constrained from operating normally due to lockdown and safety restrictions. Now, with lockdown restrictions easing, the temptation is to throttle back on online efforts and go back to the ways of old. That would be a big mistake, believes Warrick Kernes, founder of the Insaka eCommerce Academy. “Previously the challenge with building an online store was creating a website and taking payments online or delivering a parcel overnight. Today, these challenges are largely solved, but now a new challenge has emerged due to the mass of sellers coming online,” says Kernes. /* custom css */ .tdi_3_d8f.td-a-rec-img{ text-align: left; }.tdi_3_d8f.td-a-rec-img img{ margin: 0 auto 0 0; } Here are four ways...
eCommerce Surges by 139% Amidst Pandemic, Research Shows
Sourced from Innovation Village. South Africa’s eCommerce industry is booming retailers were forced to take their operations online due to lockdown and safety restrictions. Now, with lockdown restrictions easing, the temptation is to throttle back on online efforts and go back to the ways of old. That would be a big mistake, believes Warrick Kernes, founder of the Insaka eCommerce Academy. “Businesses really need to embrace this and make it part of their strategy.” At this time, more South Africans are delving into online buying for everything from groceries and toiletries to hardware and digital devices. But it’s when you drill down into the statistics that the true uptake becomes apparent. Just recently payment gateway PayFast released information regarding transactions during the Januar...
