Online Banking for Elderly Citizens

While citizens are encouraged to remain indoors and work from their homes as a result of COVID-19, research around the world also highlights that senior citizens are among the most vulnerable to the pandemic. This is one of the compelling reasons for senior citizens to consider efficient ways of banking to minimise the risk of exposure to COVID-19. The adoption of digital banking channels over this period empowers consumers of all ages with tools to easily manage their money from anywhere and at any time; allowing them to protect their health at the same time. “As a bank for all, we continue to scale our efforts in educating our customers on the ease and safety of using our digital platforms. To those customers over the age of 55, we want to emphasise the endless benefits such as cost-savi...