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Olayinka David-West

Nigerian banks urged to address increasing numbers of customers visiting daily

Prof. Olayinka David-West of Information Systems/Academic Director, Lagos Business School, has urged banking institutions to embrace digital economy to address the increasing numbers of people visiting their branches daily. David-West gave the advice on Saturday at the first ever Virtual Graduates’ Induction and Prize Awards Day organised by the Chartered Institute of Bankers of Nigeria (CIBN) in Lagos. Newsmen report that theme of the programme was: “Digital Economy: The Role of Professional Bankers”. David-West said: “Our financial services ecosystem has recorded significant progress in areas like Bank Verification Number (BVN) and Instant Payments. “The surge on bank branches after the first phase of the lockdown presented some interesting challenges to the ecosystem and the digital eco...