South Africa’s healthcare organisations are currently on a journey to providing comprehensive and accessible healthcare services to all its citizens, in both the private and public healthcare ecosystems. However, the finalisation of legislation and standards that govern this sector has not been without challenges. The aim is to ensure that South Africa’s healthcare organisations – like their counterparts across the globe – comply with legislations and adhere to standards that support the transformation of the healthcare ecosystem. This through information and technology with various benchmarking and standards frameworks has resulted in the creation of the National Health Insurance (NHI) Bill, aimed at achieving specific strategic objectives in the delivery of healthcare. As an adjunct to t...