Sourced from Tech Central. /* custom css */ .tdi_4_6d6.td-a-rec-img{ text-align: left; }.tdi_4_6d6.td-a-rec-img img{ margin: 0 auto 0 0; } MultiChoice is enhancing its digital customer service through an Artificial Intelligence (AI) chatbot. Called by the tongue-in-cheek name, “The Ultimate Master of Information”, or TUMI, this innovative service is available 24/7 to answer customer queries about products and services. “TUMI is an evolutionary leap in our service capability. Born and developed right here in Africa, TUMI is a tangible manifestation of our commitment to innovation. This is not innovation for its own sake; the focus is to continue to grow our capacity to give our customers an excellent service experience,” says MultiChoice South Africa CEO, Nyiko Shiburi. /* custom css */ .td...
Image sourced from The Vanguard Nigeria MultiChoice South Africa has revealed that CEO Mark Rayner has resigned – “it is with great regret that today we announced the departure of Mark Rayner from MultiChoice, effect 30 November 2020.” “Having been part of the MultiChoice family for the past 14 years leading in various parts of the group, Mark Rayner has now decided to further his journey outside the group.” MyBroadband reports that Rayner began working at the company in 2007 where “he served as the CFO of DStv Mobile until September 2008, after which he took the helm at the company”. The African entertainment company ads that an announcement on Rayner’s successor will be made in the near future. /* custom css */ .tdi_3_f46.td-a-rec-img{ text-align: left; }.tdi_3_f46.td-a-rec-img img{ marg...