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Safaricom to Start Offering Coding Lessons for Kids in Kenya

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Safaricom Scoops Up 400 Developers in Kenya to Stave Off Competition

Safaricom, Kenya’s top telecom group, has reportedly hired 400 software developers in 2022 to keep up with the demand for digital talent as other digital business competitors set up shop in the country. According to Business Daily, the new hires are 6.4 percent of Safaricom’s 6,230 permanent, temporary, and contracted employees at the end of last year. The mobile operator’s CEO, Peter Ndegwa, said that the company is expanding its technical staff as it is gravitating toward offering a wide range of IT-linked services including an e-commerce platform on the M-Pesa Super app, loans, wealth management, and savings and insurance. The African mobile giant says it wants to transform from a connectivity business to a technology business. “The technology side of the business is becoming bigger, th...

Airtel Money is Now On its Own

Sourced from Comms MEA Telecoms group Airtel Kenya has announced that it will be splitting its mobile money business – Airtel Money – from its main company. Instead, Airtel Money will now be operating under the name ‘Airtel Money Kenya Limited’. “Following this business separation, Airtel Money Kenya Limited will take over and continue the provision of the Airtel Money Services, in collaboration with the licensed telecommunications network of Airtel Networks Kenya Limited,” reads the announcement from Airtel. Airtel says that customers that continue to use Airtel Money services agree that their personal information and accounts will still be shared between Airtel Money Kenya Limited and Airtel Networks Kenya Limited. “The continued use of the Airtel Money Service shall be deemed as proof o...

Safaricom Chalks Up Almost $500-Million Profit from M-Pesa Unit

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Telkom Kenya Faces Delays on its New Mobile Money Subsidiaries

Image sourced from News24 Telkom Kenya says that it is facing delays in getting approval from the Communications Authority of Kenya (CA) for its two mobile money subsidiaries that it announced last year. According to Business Daily, the telecommunications company announced Telkom Digital and T-Kash in May 2021 as a bid to reorganise its company structure. T-Kash, the telco’s mobile money services will reportedly house T-Kash Loan, a loan service that hasn’t been activated on the app as yet. The digital subsidiary is expected to involve infrastructure including a fibre network, international submarines cables, and a smart landing hub to act as a gateway to the East African region amid increased demand for data service, as per Business Daily. “We have done most of it we are waiting for the r...

The Role of Mobile Money in Kenya’s Tech Surge

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Telkom Kenya is Planning a Loan Product on T-Kash

Image sourced from News24 Telkom Kenya is reportedly planning on introducing a credit product called T-Kash Loan. According to Techweez, the product has not been activated yet but the company has indicated on the T-Kash app that it is “coming soon.” T-Kash is a mobile payment solution owned by Telkom, a telecommunication provider with a presence in more than 38 African countries. The new product will be taking on Safaricom’s M-PESA, one of the leading mobile money services in Africa, which currently owns 99 percent of the market share in the country. This product will also be the first of its kind for Telkom while Safaricom offers this product in three ways through the M-PESA mobile money service, which includes Fuliza, KCB M-Pesa, and M-Shwari. It is not clear yet whether the telco will b...

3 Tips to Improve User Experience & Security of African Apps

Entersekt’s Tochukwu Iwuora. Financial institutions are increasingly relying on apps and their turbo-charged cousins, super apps, for much-needed revenue growth. Organisations that can offer a secure, low-friction app experience are more likely to migrate existing customers to digital channels, attract new customers, and lower operational costs, giving them a much-needed competitive advantage in an increasingly competitive market. Africa is one of the fastest-growing app markets in the world, with Nigeria, Kenya, and South Africa showing particularly high growth since the Covid pandemic. With rapid urbanisation, a big improvement in connectivity as well as the fact that smartphone connections in Africa are expected to double by 2025, reaching 678 million, it is reasonable to expect t...

Safaricom’s M-Pesa & Visa Introduce GlobalPay Virtual Card

Image sourced from HapaKenya. Safaricom has entered an agreement with Visa to form M-Pesa GlobalPay Visa Virtual card which will see the mobile phone-based money transfer service transact in 200 countries. This will allow customers to transact up to Sh150,000 ($1,283.70) per payment and Sh300,000 ($2,567.39) per day. “By partnering with Visa to provide the M-Pesa GlobalPay Visa virtual card, we are looking to bridge the gap for our customers who would like to use M-Pesa anywhere across the world,” Safaricom CEO Peter Ndegwa said. According to Business Daily, the two firms are also targeting to launch the M-Pesa GlobalPay Visa Virtual Card Tanzania, Congo DR, Mozambique, Lesotho, and Ghana. This new deal will make it possible for Visa to fulfill its goal of penetrating the African market. V...

Kenyan Entrepreneur Creates an App for the Deaf

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Minors Won’t Get Access to Loan Services in M-Pesa Junior Accounts

Image sourced from Kansas Discovery. Safaricom, a telecommunications provider in Kenya, confirmed that minors will not get access to loan services like M-Shwari and Fuliza. The Kenyan telco announced on Friday that it is introducing M-PESA Junior Accounts for individuals between the age of 10 and 18 years old. The company said that the minors will have access to the network via SIM cards registered under their guardians or parents. “We plan to soon launch an M-PESA Junior Product for our children who may have access to mobile phones,” Safaricom CEO Peter Ndegwa said. According to Techweez, M-Pesa makes the most money for the company, hence it wants to expand the scope of its M-Pesa services. It recorded a 30.3% YoY growth to KES 107.69 billion ($926.2-million). The total M-PESA transaction...

Safaricom to Start Hiding Identity of Subscribers on Lipa na M-Pesa

Sourced from Tech Weez. Safaricom will start hiding contact details of customers making payments through Lipa na M-Pesa at the end of June to curb trade and leaking of personal information to advertisers and fraudsters. “Pursuant to the Data Protection Act 2019 which came into law on 25th November 2019, Safaricom will be changing how they share data with Lipa Na M-Pesa Partners in general,” says Safaricom, East Africa’s largest telecom group, about its new privacy shift. According to Business Daily, the telco will only display the first name of subscribers who are making payments through the platform and a few digits of their phone number. Safaricom seems to be adopting the same model as the one used by banks in Kenya, in line with the data protection law, which was enacted in 2019 to prot...