In one example, the ACCC said the total price for two Cat Stevens (aka Yusuf Islam) tickets was found to increase from A$450.00 ($357) to A$579.95 ($460), a rise of 29%, when the A$125 ($100) booking and A$4.95 ($4) handling fees were added. Justice Burley described one category of representations as having been made on “an industrial scale”. The company’s business practices were “unacceptable,” says ACCC Chair Rod Sims. “Viagogo misled thousands of consumers into buying tickets at inflated prices when they created a false sense of urgency by suggesting tickets were scarce and when they advertised tickets at a lower price by not including unavoidable fees.” The federal court’s stiff penalty is meant as a warning to other companies that breached consumer protections. The court also or...