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Latest Tech Trends

4 Steps Manufacturers Can Take To Deliver Excellent CX

Sourced from TTEC.com According to IDC, the manufacturing industry’s global ICT spend will reach $459-billion by 2022. To be successful, businesses must persuade customers that they provide something unique and superior to their competitors. A differentiated customer experience is the top strategic business objective of worldwide companies. Customer experience (CX) refers to the whole process of interaction between a client and an organisation with which it has a relationship. CX is evolving as customisation gives way to scaled empathy. Manufacturers are the backbone of any economy, and in order to flourish, manufacturers must adopt a customer-centric strategy that places customers at the core of their business. In order to succeed, companies must convince their clients that they can deliv...

How Digital Tech is Making Healthcare Smarter

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10 Vital Trends to Consider for Data Cloud Analytics

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7 Compelling Benefits to Letting AI Power Your Business

Image sourced from Software One. If you were wondering why Artificial Intelligence (AI) has become a popular topic among digital transformation strategies across the industry spectrum, then you may be missing the boat on the tech world’s latest reason to make your business more profitable and more responsive to your customer base. Vaughn Naidoo, Chief Digital & Technology Officer at Altron Systems Integration believes AI is the future of efficiency and many organisations are already missing the boat. Defining AI for Business AI in a business context involves the use of intelligent computer software with human-like capabilities to boost revenue, improve customer experience, increase productivity and efficiency, and drive business growth and transformation. “The fact is that AI can save ...

Ukhushe Joins ForexPeople to Boost Cross-Border Digital Payments from SA into Rest of Africa

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3 Freshest & Latest Trends for Cloud Security in 2021

Sourced from InfoWorld. With cloud security continuing to be a hot topic in 2021, Fortinet and Cybersecurity Insiders decided to ask cybersecurity professionals around the world and across all industries for their latest insight. The brand new 2021 Cloud Security Report reveals how more than 500 cybersecurity professionals —from technical executives to managers and IT security practitioners — are responding to security threats in the cloud, how their organisations are using the cloud, and the best practices they are prioritising. Let’s take a look at some of the key findings. 1. A Diverse Digital Landscape – The Role of Cloud Security First, and perhaps not surprisingly, organisations continue to rapidly adopt the cloud to meet key business objectives. And that trend doesn’t...