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Are Customers Still Connected to Your Business in this Digital World?
Image sourced from ITA Group. The way we communicate socially has changed, thanks to social media and mobile technology. For many, this has also translated to changes in the way we communicate professionally. Digital has removed the typical boundaries associated with geography and time zones, and people expect to be able to use new communication channels not only with their friends but with the businesses they interact with too. Businesses need to embrace these new digital channels, including instant messaging platforms like WhatsApp, so that they can continue to be connected to their customers in a digital world. Digital Transformation Drives Connectedness The increasing usage of and reliance on digital technologies brings a variety of changes in both business and society. As enterprises ...
5 Reasons Why 5G Makes a Real Difference
Over the last 36 months, 5G has rapidly gained mindshare in society as a vital technology. But not all stakeholders in industries adjacent to the telecom industry understand what makes 5G different from its predecessors. In this post, we describe a set of strategic choices made for previous mobile generations of which we made a single choice. 5G makes it possible to embrace both options, thereby unlocking larger opportunities earlier in the deployment cycle. Here are 5 Reasons Why 5G Makes a Real Difference: 5G is for Both Consumer and Business Users The introduction of 4G was consumer-led, with infrastructure and device technology development centred around smartphones for consumers. Businesses adopted consumer technology through a more visible, bring-your-own-device (BYOD) movement. Inte...
Largest-Ever Data Centre Expansion in Africa to Cost $500M Across 10 Countries
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WhatsApp Fined Record $266-Million for Data Breaches
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How Digitisation Can Lead to Real Change in Africa’s Competition Laws
Digitisation has ushered in an era of hyper-connectivity, marked by disruptive digital platforms that operate on a global scale. A recent Baker McKenzie report – Competition in the Digital Economy – an African Perspective – shows that, in Africa, this dynamic evolution of markets presents an opportunity for competition regulators to drive structural transformation and development. To effectively achieve this, though, competition authorities need to balance the importance of upholding the regulatory process with the promotion of innovation and investment. Lerisha Naidu, Partner and Head of the Competition & Antirust Practice Group at Baker McKenzie in Johannesburg, explains that digital markets are characterised by, among other things, multi-sided platforms, large returns to s...
Discovery SA is Making Vaccines Mandatory for its Staff
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South Africa’s Spectrum Debacle – What is Going On?
Sourced from Business Tech Recently, MTN issued a warning that the Independent Communications Authority of South Africa (ICASA)’s decision to take back the emergency temporary radio frequency spectrum it opened to the country’s telecoms in April 2020 at the onset of the pandemic would lead to a “digital load shedding” in SA. ICASA is currently planning to close off the spectrum on 30 November 2021. The authority initially released the spectrum in emergency conditions last year to meet a spike in demand for broadband services in the country stemming from the Level 5 total lockdown implemented to curb COVID-19 infections. As more people were required to work from home, more spectrum was necessary to accommodate the switch. Now, according to Jacqui O’Sullivan, MTN SA’s executive for corporate...
The Most Striking Findings Coming Out of COVID-Driven Cloud Adoption
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Vodacom SA Launches 5G in Northern Cape with ICASA’s Temporary Spectrum
Vodacom Central Region has become the first network provider to launch a 5G mobile network in Kimberly, Northern Cape province of South Africa. The new 5G network supports both mobile and fixed wireless access services. Customers of the carrier with 5G enabled devices, and within a 5G coverage area, are now able to access the new 5G network in Northern Cape province. In May 2020, Vodacom switched on South Africa’s first live 5G mobile network in three cities – Johannesburg, Pretoria and Cape Town. This network supports both mobile and fixed wireless services and is currently available in Free State, Gauteng, Western Cape, Limpopo, Mpumalanga and KwaZulu Natal provinces. To launch the 5G network in Northern Cape, Vodacom used the temporary spectrum assigned by the Independent Communications...
Huawei Release Industry’s First Data Centre Switch Built for AI: CloudEngine 16800
At the Huawei network product launch event for Spring 2019 titled “A CloudEngine Built for the AI Era,” Huawei revealed the industry’s first data center switch built for Artificial Intelligence (AI) era –– CloudEngine 16800. Huawei identifies three features of data center switches in the AI era: embedded AI chip, 48-port400GE line card per slot, and the potential to grow to a self-driving network, and merges AI technologies into data centre switches in a novel way. Customers will benefit from the widespread usage of AI, which will help them speed intelligent transformation. AI use would rise from 16% in 2015 to 86% by 2025, according to Huawei’s Global IndustryVision (GIV) 2025. The potential to use artificial intelligence to restructure business models, make choices, and improve customer ...
Why Time Tracking Software Is Significant For Every Organization
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