IT
HMI – How People, Processes and Technology Work Together
When embarking on an industrial digitisation project, it’s important to consider how people, processes, and technology will work together. These three considerations are integrated in a somewhat symbiotic manner, which is why each should function optimally and compliment the other. A good example is IIoT; the technology promises secure access to a lot of data but is this data providing the right insight to people as opposed to burying them under a heap of information? Also, how do you ensure insights are delivered to workers whenever and wherever they need them, such as on the plant floor where they are working around production equipment. HMIs and Industrial Automation Enter Human-Machine Interfaces (HMIs); a technology developed to replace hard-wired pushbuttons and indicator lights with...
Safaricom to Start Hiding Identity of Subscribers on Lipa na M-Pesa
Sourced from Tech Weez. Safaricom will start hiding contact details of customers making payments through Lipa na M-Pesa at the end of June to curb trade and leaking of personal information to advertisers and fraudsters. “Pursuant to the Data Protection Act 2019 which came into law on 25th November 2019, Safaricom will be changing how they share data with Lipa Na M-Pesa Partners in general,” says Safaricom, East Africa’s largest telecom group, about its new privacy shift. According to Business Daily, the telco will only display the first name of subscribers who are making payments through the platform and a few digits of their phone number. Safaricom seems to be adopting the same model as the one used by banks in Kenya, in line with the data protection law, which was enacted in 2019 to prot...
Gijima Appoints New Group Managing Executive
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Telegram Introduces Option to Send Cryptocurrency
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Facebook to Shut Down Podcast Services on its Platform
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Google Appoints Former Microsoft Nairobi Boss
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Why Organisations Need to Invest in Digital, Customer-Facing Technology
Image sourced from www.emediait.com Over the past two years, Chief Information Officers (CIOs) and senior IT executives have largely focused their efforts on digital transformation. This is mostly because COVID-19 forced organisations to expedite planned and unplanned re-engineering of their IT environments to fulfil the digital marketplace’s ever-increasing demand. While the top issues for IT departments have traditionally been (and continue to be) digital transformation, cybersecurity, data compliance, and cloud migration, customer experience has also become a top priority. This highlights the necessity to maintain a customer-centric mindset during digital transformation efforts, to increase customer retention, encourage repeat business, and grow revenue. Customer-centric digital transfo...
Meta is Getting its First-Ever Physical Retail Store
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KenGen Completes Drilling Project of Seven Geothermal Wells in Ethopia
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Elon Musk Buys Twitter for $44-Billion – Reactions
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Telkom Appoints Former Samsung Africa CEO to Board
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Central Bank of Kenya Orders Banks to Ration Dollar Currency
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