internet service providers (ISPs)

The concept of open access (OA) business model is here to stay. It provides the most effective way of driving competition between internet service providers (ISPs) while giving customers the freedom of choice at affordable rates. Under an open access model, the fibre network operator (FNO) provides an infrastructure that can be used by any number of licensed ISPs. This creates a clear distinction between the responsibilities of both parties. The roll-out and maintenance of the physical infrastructure, for example, the fibre cables, are the domain of the FNO. The ISPs, in turn, are responsible for the value-added services offered on top of that, i.e. the internet access sold to the customer. It is also why many operators in smaller towns are still clinging to a traditional approach that see...