intelligent automation
How Tech Will Drive New Job Opportunities in South Africa
There is no doubt that the pandemic has accelerated most digitalisation trends, compressing what was expected to take years into months. And this has been applauded by the technology industry and business alike, with, for instance, even the most cloud-skeptical CEO appreciating technology’s ability to ensure business continuity as we rapidly shifted to a distributed workplace. But, when counterpointed with South Africa’s latest unemployment figures and sluggish GDP, it is not unexpected for people to have concerns over the impact of digitalisation on job availability. According to Statistics South Africa, unemployment rates in the first quarter of 2021 were at a record high of 32.6%, with a rate of a staggering 46.3% among people aged 15 to 34 years old. But the fact of the matter is digit...
How SMEs Can Take Advantage of Intelligent Automation and Why They Should
Image sourced from CXOToday. In the past, most business experts believed that there were simply too many situations, variables, and possibilities for companies to manage to effectively be able to automate their front-office processes and procedures. This was especially true for those processes and procedures that relied on human workers making decisions. Even when technology started to catch up, many still considered it the domain of large companies, which could afford both the technology and development resources. This is no longer the case. What is Intelligent Automation? We have now seen the introduction of Intelligent Automation (IA), which combines artificial intelligence, machine learning, and process automation. Companies can use IA to create smart business processes that can think,...
