Infobip has appointed its new Vice President of Planning and Strategy Implementation, Marin Bezić to the Board of Directors. An experienced management consultant with a deep understanding of the sector and expertise in building out bluechip tech organisations, Bezić is ideally suited to help define and support the company’s long and short term strategic business objectives as the Group continues to extend its global footprint. He will be responsible for optimising business management including enhancing the Go-To-Market framework and overseeing revenue operations. Previously at Microsoft, he was central to product development and the force behind Microsoft’s first business intelligence application. “I’m excited to be a part of Infobip’s story. The feeling is very similar to the beginning o...
Conversations, a new contact centre solution enabling businesses to integrate the world’s most popular communication channels, has been launched by Infobip. Infobip is a global cloud communications company that enables businesses to build connected customer experiences across all stages of the customer journey at scale. Conversations is a scalable digital cloud contact centre solution that enables businesses to deliver omnichannel support for customers through a single interface for agents. Messaging services such as Facebook Messenger, WhatsApp, Live Chat, SMS and in-house chatbots can all be managed through Conversations. Provisioned through the cloud, Infobip offers a marked differentiator – omnichannel connectivity (CPaaS) with contact centre software stacked ...