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Infobip Appoints Former Microsoft Heavyweight to Board

Infobip has appointed its new Vice President of Planning and Strategy Implementation, Marin Bezić to the Board of Directors. An experienced management consultant with a deep understanding of the sector and expertise in building out bluechip tech organisations, Bezić is ideally suited to help define and support the company’s long and short term strategic business objectives as the Group continues to extend its global footprint. He will be responsible for optimising business management including enhancing the Go-To-Market framework and overseeing revenue operations. Previously at Microsoft, he was central to product development and the force behind Microsoft’s first business intelligence application. “I’m excited to be a part of Infobip’s story. The feeling is very similar to the beginning o...

Ukheshe and Infobip Launch the First WhatsApp Payment Gateway in South Africa

Ukheshe has partnered with Infobip to launch South Africa’s first WhatsApp payment gateway which allows Telkom customers to send money to anyone with a mobile number quickly and securely with no need for another app or any additional software. The project and collaboration with Infobip forms part of Ukheshe’s objective of expanding its international reach as a solution-driven B2B provider of digital-first payment solutions that enable banks, telcos and fintechs to provide banking and payment services to their customers through a solution called ‘Chat Banking’. “We are thrilled that through various working associations we are able to assist organisations to address financial literacy and inclusion. The chat banking solution empowers end customers by giving them access to the Internet, ...

Infobip Launches Conversations – a Connected Customer Experience for Contact Centres

Conversations, a new contact centre solution enabling businesses to integrate the world’s most popular communication channels, has been launched by Infobip.  Infobip is a global cloud communications company that enables businesses to build connected customer experiences across all stages of the customer journey at scale. Conversations is a scalable digital cloud contact centre solution that enables businesses to deliver omnichannel support for customers through a single interface for agents. Messaging services such as Facebook Messenger, WhatsApp, Live Chat, SMS and in-house chatbots can all be managed through Conversations. Provisioned through the cloud, Infobip offers a marked differentiator – omnichannel connectivity (CPaaS) with contact centre software stacked ...