Ria Pinto, General Manager and Technology Leader – IBM South Africa. While organisations in South Africa cannot be entirely ready for the next crisis – to better prepare for future threats requires new way of driving flexibility and delivering innovation. With the rapid changes we’ve witnessed over the past two years, organisations in South Africa now realise they have to be flexible and transform quickly during the next crisis and that this requires collaboration, flexibility and urgency. Key to this approach is adopting and accelerating co-creation and agile ways of working. While digitisation was important before COVID-19 disrupted the world as we knew it, now, it’s non-negotiable. Now, organisations have no doubt that technologies like hybrid cloud and AI are not optional, but essentia...
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Image sourced from Intel. In this past year, the consumer experience came to the forefront. As we faced various stages of lockdowns, we turned to online banking, seeing our doctors remotely, running our businesses using technology and socialising through a screen. Digital interactions became a part of our lives – ever-present and normalised as we navigated changes swept in by this pandemic. As our digital interaction became seamless and permeated through every aspect of our lives, privacy continued to be top of mind. We carried out our lives predominantly online – making many of us more vulnerable to fraudsters. As we navigated living our lives digitally, data theft dominated 2020 as the most common attack in the Middle East and Africa. Across the region, data theft and leaks accounted for...