The regulatory environment is a complex one that impacts all facets of a business. And if dealing with the continually evolving South African compliance landscape is not challenging enough, companies must also keep in mind new EU regulations that can also affect them even if they do not have operations there. Much of this comes down to how data is managed, the expectations of regulators, and how customers are influenced by this both locally and abroad. Every company, regardless of industry, uses data to improve engagement, enhance business processes, drive product innovation, and differentiate itself in a competitive market. As such, data must be managed as the mission-critical asset it is. This extends to policies, stewardship (as it pertains to the management and oversight of data), and ...
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2020 can only be described as an unpredictable year, and one that brought with it some of the most dramatic shifts we’ve seen in the way we live and work. In a year of uncertainty, it’s safe to say that technology was the one constant – the platform that transformed the fundamentals of commerce, healthcare, education and financial services across the world. Disruption is a process that plays out over time; sometimes slowly, but completely and the pandemic proved this to be true. It showed that it’s imperative for organisations to invest in a holistic and strategic approach to respond to the pace of disruption. This investment calls for the convergence of technologies, to connect, collaborate and create new services that will ultimately help weather disruption. As we head into 2021, the MER...