hold music

Waiting sucks. It makes kids go ballistic, it frenzies animals, plants probably aren’t into it, and without the rare ability to experience satisfaction just by anticipating it, you too probably think waiting blows. One of the worst waits is a call center telephone hold: a customer service line, a federal government office, the damn phone company itself. A 10-tier automated menu system leading to a twenty-minute queue, talking to a person, getting transferred then seemingly abandoned. You can stand, walk or sit on hold, inside or in a park, you can do anything to fill that wasted life. But no matter how you wait, the only way to know you’re still connected, the last hope your call has, is hold music. Universal interludes Hold music was “discovered” in 1962 by Alfred Levy, an American factor...