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MTN Ghana Expects to Launch 5G in the Country Next Year

Sourced from TheTechieGuy (https://thetechieguy.com/) Selorm Adavehoh, CEO of MTN Ghana, has expressed his expectations that the operator will be able to launch 5G services in the country as early as next year. This comes from recent comments that Adavehoh made at the MTN@25 Business Executive Breakfast held at the Pan-African telecommunications company’s headquarters in Ghana, reported by Techgh2. “Innovation has been a key pillar of our growth,” Adavehoh said, quoted by Developing Telecoms. “We are always trying to make sure we can be the first to launch the next technology, but not only to be the first but to actually bring that technology to the market and create value out of that technology. So 2G, 3G, 4G, and now 5G hopefully next year.” MTN Redoubles Infratructure Plans In order to ...

Adama Diouf of SYLVERSYS Talks Amazon Partnership, Cloud Computing and Digital Transformation in Africa

SYLVERSYS is a solutions integration company that currently provides its services for African countries, mainly in the West Africa region. With a speciality in providing secure computer and network products/solutions for businesses and organizations in the private and public sector, the UK-based company has moved from strength to strength. Now, as the pandemic begins to decline in many parts of the world, SYLVERSYS realigns its sights on expanding to more African markets, including those in sub-Saharan Africa. Recently, SYLVERSYS partnered with Amazon to bring its cloud solutions to Yup, a mobile payment platform based in Senegal. ITNA’s Luis Monzon had the opportunity to chat with Adama Diouf, VP of SYLVERSYS, and self-styled “Digital Transformation Evangelist” to discuss how the company ...

Ghana Sees Huge Surge in Digital Communications with COVID Pushing Customer Experience

Image sourced from Goobjoob Education. To a large extent, enhancing the customer experience (CX) has been a game of catch-up for most organisations in Ghana, until the outbreak of the COVID-19 pandemic which significantly accelerated the uptake of digital channels by enterprises last year. As the pandemic drove consumers to avoid traditional physical interaction with brands, so many corporates were forced to move their services and products online. For example, many insurance companies that used third-party agents before the pandemic are now adopting digital channels at a significant rate. This is to allow customers to buy policies online, via Unstructured Supplementary Service Data (USSD) or through a mobile app or website. Not only was the adoption of digital channels significantly accel...

MTN Plans to Build New ICT Centre in Ghana

Sourced from TheTechieGuy (https://thetechieguy.com/) MTN Group CEO Ralph Mupita has made a three-day visit to Ghana and launched major projects that the operator aims to achieve by 2022, Ecofin reported. It intends to improve and expand network infrastructure to bring quality telecom services to rural areas and supporting Ghana’s QR code project and other digital initiatives such as combating cyber-attacks and developing women’s participation in ICT, he said. Mupita also revealed MTN’s intention to build an ICT centre in Ghana and finalise the opening of 30% of MTN Ghana’s capital to local investors by the end of the year. MTN plans to open up 30% of the capital MobileMoney by January 2022, too. Since March, the company has initiated a strategic repositioning to attract third-party capita...

A Future Reimagined for African Economies Post-COVID-19

The COVID-19 pandemic has crippled African economies but also offers an opportunity to reinvent economic systems on the continent and make small businesses more resilient, says VP and Senior Director for Economic Growth at Creative Associates International’s. “We are seeing digital solutions and transformation and awareness among political and business leaders that we can do things now that maybe we didn’t even imagine before,” Creative’s Jim Winkler says. “The pandemic has woken us up.” Speaking at the Corporate Council on Africa (CCA)’s Leaders Forum, Winkler explains that traditional global supply chains were highly efficient, but also vulnerable to a shock-like COVID-19, leaving producers in Africa with no way to sell their products amid the pandemic. Winkler says an “unexpected silver...

Understanding African Markets During COVID-19

Sourced from iStock. We are living in unprecedented times. COVID-19 has swept throughout the world, and governments globally have taken drastic measures to stop the spread in an attempt to save lives. In February 2020, as African countries watched Asia and Europe begin the implementation of lockdown, a study by Survey54, an automated mobile-led data collection platform, found that approximately 80% of Africans interviewed felt almost immune to the virus as they were yet to hear of any confirmed cases on the continent. This did not last long and by Mid-March, lockdown procedures were initiated across Africa. Despite the swift response, lockdown came with many challenges that drastically affected a continent which heavily depends on the informal sector. With roughly 90% of Africans now conce...