FNB
SA’s E-Commerce Surge to Benefit Small, Indie Retailers the Most
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FNB Adds New Smart ID Collection Points in KwaZulu-Natal
Sourced from Htxt.Africa /* custom css */ .tdi_4_d94.td-a-rec-img{ text-align: left; }.tdi_4_d94.td-a-rec-img img{ margin: 0 auto 0 0; } FNB in partnership with the Department of Home Affairs (DHA) has added the FNB Cornubia branch in KwaZulu-Natal, South Africa, to the list of branches where customers can collect their Smart ID cards and passports. The bank’s customers in the province can now apply via the Department of Home Affairs’ online booking system and are be able to collect their Smart IDs and Passports at FNB’s Cornubia branch. “We are thrilled to add yet another branch outside of Gauteng to expand our reach,” says Chief Executive of FNB Points of Presence, Lee-Anne van Zyl. /* custom css */ .tdi_3_534.td-a-rec-img{ text-align: left; }.tdi_3_534.td-a-rec-img img{ margin: 0 auto 0...
Contactless Payment Methods Beat Traditional Options for the First Time
Sourced from Htxt.Africa South African bank, FNB has revealed that contactless payments have surpassed Chip and PIN contact payments for the first time ever among its Credit, Debit, Fusion, and Virtual Card users. The Bank attributes the behavioural shift (from chip contact to contactless) to consumer’s preference and awareness of safer, convenient, and quicker means to pay at a Point-of-Sale. “This is a remarkable milestone for the financial services industry, and it augurs well for efforts to improve safety and convenience in the payments network,” says Raj Makanjee, Payments Executive at FNB. “With over 10 million contactless cards in the hands of our customers and 200 000 Virtual Cards activated, we are delighted to see our customers pioneering what we believe to be the future of payme...
FNB Banking App Launches on Huawei App Gallery
FNB has confirmed that its banking app is now available for Huawei Mobile Services (HMS) users on the Huawei AppGallery. “We are happy to welcome FNB to the Huawei AppGallery family of apps,” says Likhun Zhao, VP at Huawei Consumer Business Group for Southern Africa. “Given the high smartphone penetration in South Africa banking apps are a key priority for consumers. Huawei has been working hard over the past year to ensure that our loyal customers get all the apps they need, whether they are for entertainment or necessity.” Head of Digital Banking at FNB, Giuseppe Virgillito says, “As South Africa’s Best Digital bank, we have a major focus on customer-centricity and the move to avail our App on more platforms affirms our commitment.” “We believe that this will also improve the...
FNB Expects 10% eCommerce Transaction Boost on Black Friday
FNB says that it is expecting a 10% increase in the total number of eCommerce transactions over Black Friday and Cyber Monday – as many consumers who participate in Black Friday may opt to shop online instead of going into brick and mortar stores. This is comparable to 2019 where Black Friday weekend transaction volumes on FNB POS (Point of Sale) devices grew by 32% compared to 2018, while eCommerce transactions grew over 30%. FNB also says that its merchants have also upped their game by investing in their platforms to ensure a seamless sales experience, regardless of the types of devices used by consumers when shopping. One such example is increased support for QR Code payments, where the customer opts to checkout through simply scanning the presented QR Code to pay. FNB Virtual Cr...
FNB Virtual Credit Card Delayed, Confirms CEO
FNB Card CEO, Chris Labuschagne has revealed that the bank will delay the launch of its virtual credit cards until 2021 – a strategic move that is said to “ensure that the launch process goes as smoothly as possible for its customers”. “FNB is excited to confirm that it has successfully completed the pilot of its Virtual Card. In order to enable a seamless transition for customers, the Bank has decided to delay the launch of its Virtual Card to 2021,” say Labuschagne in a statement to My Broadband. “We are excited at the prospect of offering exceptional customer experience and a convenient and safer way to help customers manage money.” The bank unveiled the virtual credit cards – along with debit cards – earlier this year. Raj Makanjee, FNB Payments Executive ...
Why Consumers should be Cautious when Entering Banking Details Online
The fast pace of digital progress in the financial world has made it easier than ever for people to transact, make purchases, and manage their money online. For most people, speed and convenience are two of the most important benefits that a digital transaction offers, and many businesses invest significantly into developing digital processes that make such fast and easy transactions possible for their online customers. One example of this digital transactional enablement is a process called screen-scraping. Put simply, this is the process of copying information shown on a digital screen like a computer or mobile device, so that it can be used in another digital screen or process. Ravi Shunmugam, CEO of EFT Product House for FNB, explains that there are various examples of screen-scraping ...
Use of Digital Payments is Growing Rapidly in South Africa
Sourced from Htxt.Africa The accelerating rate at which retail merchants are enabling consumers to pay digitally at point of sale is said to be fueling the growth of digital payments in South Africa. This is according to FNB, which revealed that its Scan-to-Pay and Tap-to-Pay functionality on the FNB APP recorded the highest month-on-month usage growth in August 2020 since launch. The Bank states that month-on-month transaction volumes on Scan-to-Pay – which allows users to scan a QR Code to make secure payments at a physical point of sale or on an online merchant website – grew by 36% in August while values increased by 39%. Similarly, month-on-month usage of Tap-to-Pay functionality – which allows users to pay for goods by simply tapping their smartphone to pay at a point of sale – incre...
FNB Introduces QR Code Payments to all Speedpoint Devices
Sourced from Htxt.Africa FNB has revealed that shoppers across South Africa will now be able to make QR code payments at all standalone sale terminals. The bank says that this forms part of the ongoing expansion of its payments ecosystem and integrated App-based QR code, aimed at accelerating the adoption of digital payment solutions in the country. FNB Merchant Services CEO, Thokozani Dlamini says given the challenges we are currently facing globally due to the COVID -19 pandemic, it was essential that FNB fast-track the rollout of QR code payments for enhanced convenience and safety. “Added to the cost-effective, convenient and efficient payment process of contactless payments, both consumers and merchants will have peace of mind from a safety perspective, as physical contact will be lim...
How Card Swipes Point to Economic Recovery in South Africa
Sourced from Htxt.Africa Following months of uncertainty, data from FNB shows that businesses are already seeing signs of recovery as card swipes at merchants point of sale devices rebound close to pre-pandemic levels. Purchases recorded on FNB Speedpoint devices show that transactions recorded in August, when the country moved to level 2 of lockdown, recovered to 93.2% compared to February this year. In the same month, merchant transactions recorded across six provinces were already above pre-pandemic levels, with Free State and Gauteng at 90%, followed by the Western Cape at 70%. Signs of recovery were already apparent in July when the country was still on level 3 of lockdown, where activity had recovered to roughly 86% compared to pre-pandemic levels. Gordon Little, CEO of FNB Business,...
Experian was not ‘Hacked’, says CEO
Sourced from Republic Title Experian CEO Ferdie Pieterse says that the business and credit information services agency was “in no way, shape, or form” hacked. This comes after the company confirmed that the personal information of nearly 24 million South Africans was breached. Pieterse adds that none of their systems, databases or records was ever penetrated or hacked. Instead, the fraudsters used social engineering tricks to present themselves as a legitimate Experian client, this resulted in the “release of information which is provided in the ordinary course of business or which is publicly available” – potentially including First and last names, ID numbers, Telephone numbers, Physical addresses, and Email addresses. The South African Banking Risk Information Centre (SABRIC) says t...
24 Million South Africans at Risk After Experian Hack
South Africa has just been hit a major data breach that may have put the personal information of as many as 24 million South Africans at risk. This information could include First and last names, ID numbers, Telephone numbers, Physical addresses and Email addresses. Experian South Africa – business and credit information services agency – has confirmed that “an individual in South Africa, purporting to represent a legitimate client, fraudulently requested services from Experian”. This resulted in the “release of information which is provided in the ordinary course of business or which is publicly available.” The South African Banking Risk Information Centre (SABRIC) says that “Banks have been working with Experian and SABRIC to identify which of their customers may have been exposed to the...
