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Facebook Unveils Shops – its New eCommerce Feature

Facebook has launched its latest eCommerce feature – Shops – which will enable businesses to set up an online store for customers to access across Facebook and Instagram. The company says that it is investing in features that inspire people to shop and make buying and selling online easier. This comes at a time when many businesses are struggling to keep their doors open due to the unprecedented impact of the COVID-19 pandemic on social and economic activity. One way that they’re able to survive is by taking their stock online – something that Facebook CEO, Mark Zuckerberg says they’re seeing a lot more. “If you can’t physically open your store or restaurant, you can still take orders online and ship them to people,” he says. “We’re seeing a lot of small businesses that never had online bu...