Escalation Protocol

A five-month investigation into Pinterest’s company culture published on Wednesday recommends broad changes to how the firm handles workplace conflicts, including harassment and retaliation. Produced by the law firm WilmerHale, the report details how the company can improve its workplace conditions and prevent discrimination, specifically recommending the creation of an internal ombudsman’s office that can field employee complaints. The law firm spoke with 350 current and former Pinterest employees over the course of its five-month investigation. Pinterest’s board has already unanimously voted to adopt the recommendations, which were shared with employees on Wednesday and posted publicly on the company’s website. In recent months, a number of Pinterest employees have come forward with comp...