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MySky Networks Empowers Respublica Student Network

Dylan Horsten, CEO at MySky Networks. IT Managed Services company MySky Networks has partnered with Networks Unlimited to implement the Fortinet Security Fabric at Respublica Student Living, a provider of 10 upmarket residences for students in tertiary education around the country. This has allowed Respublica to continue offering its tenants ongoing secure access to unlimited online services, at a time when being able to remain online has been so important to both business and education services alike. This is according to Dylan Horsten, CEO at MySky Networks, who explains, “Education plays such a huge role in empowering South Africa’s citizens to keep moving forward, both as individuals and for the country as a whole. Our client plays a big role here by offering clean, modern accommodatio...

Navigating Change in Africa with Oracle Cloud

As IT leaders shift their focus toward digital transformation initiatives, the need for a different type of cloud emerges. A cloud that’s easier to use, more cost-effective to own, and simpler to manage. Oracle Cloud is the first cloud designed to deliver better performance, manageability, security, and efficiency to any workload and application, so your business can spend less time managing IT and more time innovating. Join IT News Africa and Oracle at 11 AM on the 25th of August 2021 for the Navigating Change in Africa with Cloud webinar, where C-Suite IT executives will hear from Oracle & industry experts on how to move from short-term thinking to long-term strategies. Key topics to be discussed in the hour-long session include: Overcoming IT challenges brought on by the pandemic wi...

Can AI-Powered Virtual Assistants Unlock the Potential of SA Enterprises?

During the pandemic, South African businesses have put innovation on the backburner and focused on keeping their businesses operational in trying circumstances – it wasn’t about growth, it was about survival. Now, however, forward-looking companies are putting strategic growth back on the agenda and one of their priorities will be using technology to reinvent their businesses. Artificial intelligence (AI) as a means to automate tedious, repetitive tasks and enhance customer experience is likely to feature strongly in their plans. From HR to payroll and finance, businesses will be looking at how they can use virtual assistants to augment human capabilities and increase performance. Liberating Human Creativity The potential of personal virtual assistants lies in how they can take admin off p...

Remote Work Highlights the Real Problems with Paper-Based Processes

Image sourced from Pazo. Despite the rapid move towards remote work during the pandemic, even COVID-19 hasn’t been able to kill off paper in the enterprise. The result is that most businesses are facing the twin challenges of ensuring that remote employees manage hardcopy documents with due regard for security and making it easy for them to share documents with each other in remote or hybrid working environments. This is according to Robert Crowther, CEO of FCTEC, a specialist in digitisation and electronic content management solutions. He says that despite years of hype about the paperless office, paper has endured because there are still many business processes that depend on paper being signed and scanned to comply with legislation. What’s more, most businesses also have many important ...

Binary Innovative Technology Solutions on a Drive to Support its Growth, 4IR and Africa Business Strategies

Image sourced from Networks Unlimited. Binary Innovative Technology Solutions (Binary), a provider of end-to-end integrated solutions, has partnered with Hitachi Vantara, a wholly-owned subsidiary of Hitachi, Ltd, and Networks Unlimited to complement its existing business suite of offerings in the ICT solutions and services, enterprise systems and digital technology arenas. This has allowed the company to take a significant step forward in its goal of maintaining the collaboration and growth that it has enjoyed over the past few months. Binary CEO Salomi Ramlall says, “We deliver innovative, customised technology solutions to our clients across multiple sectors, including telecommunications, utilities, the media, manufacturing, retail, financial management, mining and the public sector. Ou...

Blue Prism’s Greg Newton on the Digitalisation of Customer Experience

Greg Newton, Country Manager, South Africa, Blue Prism. Blue Prism is a global leader in intelligent enterprise automation. The company says it can transform the way work is done and accelerate the operational efficiency of organisations by “…making it easy for your people to automate the processes that matter most.” The automation of processes is one of the cornerstones for the digital transformation of enterprises, because it eliminates the need for cumbersome legacy tasks, like paper-based communications, and allows organisations to focus on one of the real keys for success in the digital age – customer experience. With this in mind, ITNA’s Luis Monzon had to opportunity to reach out to Greg Newton, Country Manager – South Africa at Blue Prism, to discuss how increasing business automat...

How to Rapidly Drive Business Efficiency with Adobe & Microsoft

Image sourced from WWD. Over the past year, there has been renewed energy and urgency around digital transformation. Digitised document and signing workflows are areas of digital transformation that ensure business continuity in the new hybrid, remote work environment. Join Dax Data, in partnership with IT News Africa, on 18 August for a live virtual event to discover how Acrobat DC & Adobe Sign combine with Microsoft 365 to deliver powerful digital document and e-signature workflows. Find out how intelligent process automation can replace costly and time-consuming manual paper and ink manual activities. “When implemented effectively, with tools that are fit for purpose, digital document processes streamline workflows, increase efficiencies and enhance productivity”, says Jeremy Matthe...

Huawei Launches its Latest CloudFabric 3.0 Hyper-Converged Data Centre Network Solution

Image sourced from Notebook Check. At the Huawei Industrial Digital Transformation Conference 2021, Huawei unveiled its latest CloudFabric 3.0 Hyper-Converged Data Center Network Solution. This future-proof solution is ideal for building lossless computing and storage networks based on an all-Ethernet architecture and has been designed to unleash 100% of computing power. In addition, as an L3 autonomous driving network trendsetter, this solution also stands out by offering full-lifecycle network automation and network-wide intelligent O&M, reducing OPEX by up to 30% and empowering enterprises’ intelligent upgrades. Kevin Hu, President of Huawei’s Data Communication Product Line, said, “Data centre stores large amounts of valuable data. Data is the main production factor of the intellig...

Exclusive Networks Partners with Networks Unlimited, Eyes Sub-Saharan Africa Expansion

Anton Jacobsz, Networks Unlimited CEO Exclusive Networks, a global trusted cybersecurity specialist for digital infrastructure, has entered into an exclusive agreement with Networks Unlimited with the intention to pursue discussions around a potential acquisition. Networks Unlimited is a major regional value-added distributor focused predominantly on cybersecurity and infrastructure markets, with numerous key vendor relationships in common with Exclusive. Headquartered in South Africa with further operations in Kenya and Mauritius, its partner ecosystem gives it access to 38 national markets across the continent. The agreement would bolster Exclusive Networks’ presence in the region, expanding its global footprint and creating additional opportunities for vendors and customers of both orga...

Why A Future-Proof Data Centre Environment is Key to Digital Transformation

Image sourced from Capacity Media. According to a recent report, Africa needs 700 data centre facilities to meet the growing demand for capacity and density in today’s digitally-driven operating environment. This is easier said than done given the power, land, and water requirements of modern data centres. And yet, this has become a non-negotiable at a time when cloud adoption has accelerated and become a top business priority. “These mission-critical facilities require resilient infrastructure to ensure uninterrupted services that enable business, operations, and systems to function effectively and continuously – especially given the ongoing lockdown conditions still experienced in many African countries, but for a post-pandemic future too,” says Peter Hodgkinson, Managing Director, WSP, ...

Microsoft Launches Windows 365 Virtual Desktop, Reveals Pricing

Image sourced from NS Energy. Microsoft has launched its Windows 365 Cloud PC desktop-as-a-service product for general availability on 2 August 2021. The new Cloud service was first unveiled by Microsoft last month with the company saying it would reveal pricing the date of the general launch. Windows 365 is Microsoft’s newest remote desktop offering, one that builds upon and complements its Azure Virtual Desktop. Windows 365 will allow users to bring their Windows PC (either 10 or 11, later this spring) desktop, apps, tools, data and settings to their personal or work devices, including other PCs, Macs, iPads, Linux and Android devices via a native Remote Desktop application or web browser. Windows 365 virtual desktop. Image sourced from Microsoft via ZDNet. According to ZDNet, the servic...

4 Steps Manufacturers Can Take To Deliver Excellent CX

Sourced from TTEC.com According to IDC, the manufacturing industry’s global ICT spend will reach $459-billion by 2022. To be successful, businesses must persuade customers that they provide something unique and superior to their competitors. A differentiated customer experience is the top strategic business objective of worldwide companies. Customer experience (CX) refers to the whole process of interaction between a client and an organisation with which it has a relationship. CX is evolving as customisation gives way to scaled empathy. Manufacturers are the backbone of any economy, and in order to flourish, manufacturers must adopt a customer-centric strategy that places customers at the core of their business. In order to succeed, companies must convince their clients that they can deliv...