eCommerce Habits
eCommerce Surges by 139% Amidst Pandemic, Research Shows
Sourced from Innovation Village. South Africa’s eCommerce industry is booming retailers were forced to take their operations online due to lockdown and safety restrictions. Now, with lockdown restrictions easing, the temptation is to throttle back on online efforts and go back to the ways of old. That would be a big mistake, believes Warrick Kernes, founder of the Insaka eCommerce Academy. “Businesses really need to embrace this and make it part of their strategy.” At this time, more South Africans are delving into online buying for everything from groceries and toiletries to hardware and digital devices. But it’s when you drill down into the statistics that the true uptake becomes apparent. Just recently payment gateway PayFast released information regarding transactions during the Januar...
How COVID-19 has Influenced Online Shopping Habits
Sourced from Innovation Village. All things considered, it’s no surprise that eCommerce has fundamentally changed over the past few months. The COVID-19 pandemic has encouraged consumers to switch to online shopping and contactless payment alternatives to abide with social distancing practices and lockdown regulations. Stats released by online payment gateway, PayFast show that Generation Z, aged 18 to 24, is paving the way for innovation in the eCommerce space, with Baby Boomers aged 55 to 64, not far behind. “The eCommerce boom was bound to happen, but COVID-19 definitely accelerated industry growth. We’ve seen adoption rates soar following on from the lockdown, this has occurred across age groups. Habits formed now are going to continue in the future,” says Jonathan Smit, MD and Founder...
