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If ever there was a time for the eCommerce sector to adopt telematics technology, it would be now: COVID-19 has disrupted the retail landscape, with more South Africans now choosing e-commerce as their preferred shopping channel over traditional brick-and-mortar stores. According to a Mastercard study, as much as 68% of South African consumers said they are shopping more online since the onset of the pandemic. More online shopping means that there are more deliveries to be made, and the logistics industry has had to scale operations to meet the growing demand. The various levels of lockdown, COVID-19 regulations and people working from home have created a greater reliance on home deliveries, with the industry now findi...
FNB says that it is expecting a 10% increase in the total number of eCommerce transactions over Black Friday and Cyber Monday – as many consumers who participate in Black Friday may opt to shop online instead of going into brick and mortar stores. This is comparable to 2019 where Black Friday weekend transaction volumes on FNB POS (Point of Sale) devices grew by 32% compared to 2018, while eCommerce transactions grew over 30%. FNB also says that its merchants have also upped their game by investing in their platforms to ensure a seamless sales experience, regardless of the types of devices used by consumers when shopping. One such example is increased support for QR Code payments, where the customer opts to checkout through simply scanning the presented QR Code to pay. FNB Virtual Cr...
Sourced from Innovation Village. South Africa’s eCommerce industry is booming retailers were forced to take their operations online due to lockdown and safety restrictions. Now, with lockdown restrictions easing, the temptation is to throttle back on online efforts and go back to the ways of old. That would be a big mistake, believes Warrick Kernes, founder of the Insaka eCommerce Academy. “Businesses really need to embrace this and make it part of their strategy.” At this time, more South Africans are delving into online buying for everything from groceries and toiletries to hardware and digital devices. But it’s when you drill down into the statistics that the true uptake becomes apparent. Just recently payment gateway PayFast released information regarding transactions during the Januar...