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digitalisation in SMEs

Unpacking the Digitalisation of South African SMEs

In just a matter of months, the COVID-19 pandemic struck the world at the speed of light. Most businesses weren’t prepared and were forced to adapt to extraordinary challenges in order to continue with business operations –whilst battling to stay afloat. In South Africa, many businesses have opted for mass work-from-home policies for their staff, as businesses navigate through new ways of working as a direct result of the pandemic. Digital transformation has become the enabler, propelling businesses into the future. Technologies like collaboration and online meeting software have become a necessity through the transition to digitally enable remote working. The acceleration saw a broader...