Employees across the world are concerned about the impact automation could have on them, brought into clear focus as the world navigates one of the greatest periods of uncertainty in history. Data shows that AI has the potential to create more jobs than it takes away, augmenting human ingenuity and removing many of the mundane tasks people don’t enjoy. However, organisations still need to be deliberate around how they address change management if they want their staff to embrace it. The question is what does an effective change management strategy look like? According to Microsoft’s AI Maturity in the Middle East and Africa report, regional leaders in AI have achieved success by focusing on three key areas: 1. An open culture reduces uncertainty /* custom css */ .tdi_3_199.td-a-rec-img{ te...
The impact of COVID-19 on both consumers and retailers is becoming evident. Retailers are under pressure to reimagine and transform their businesses, build-out eCommerce solutions and expand their online offerings. Consumers, having already navigated a difficult year, and still uncertain about what the future holds, are likely to spend more conservatively over the next quarter. New data from Mobicred’s Consumer Spend index reveals some interesting trends as South Africans settle into post-lockdown shopping. While the previous quarter’s figures showed a higher level of eCommerce adoption, this spike was to be expected amid Coronavirus infection fears and consequent limitations on physical shopping during lockdown. Despite adoption rates levelling off, the data shows an increase of 9% i...
COVID-19 has redefined what we previously deemed as normal in all aspects of our lives. It has thrusted digital transformation to the forefront of the business arena and shown that if you cannot innovate and adapt to this new norm, then the end is imminent. How consumers engage with businesses has also changed dramatically over the last few months, with technology and digital processes being more prevalent than ever. Companies that have been innovative, have made their products and services readily available, and could easily adapt to digital transformation stood a better chance of succeeding. Technology companies are a prime example of this, and they are well positioned to thrive in this new norm. Keeping up with the times The tech companies that continued to thrive throughout the pandemi...
AfricaCom and AfricaTech are anchor events of the new Africa Tech Festival, which will take place – online – from 10-12 November this year. Acknowledged as the world’s largest Africa-focused digital infrastructure and emerging tech event, the Africa Tech Festival has always attracted a stellar line-up of critical thinkers, analysts, futurists, keynote and inspirational speakers. 2020 will more than deliver on that reputation, with a stimulating array of visionary industry presenters, raconteurs and even some sporting greats. The Africa Tech Festival kicks off with an opening keynote address by Abe Wakama, founder and CEO of African Innovator Group, who will chair the keynote sessions on Tuesday 10th November. Below are just some of the more than 200 speakers who will be joining...
The world is changing at a rapid speed as new regulations come into play, customer expectations change, and global competition grows – and that’s without considering how COVID-19 is compelling everyone to use digital technology rather than physical processes when they can. As the pandemic forces organisations to put digital transformation on steroids, it is important that they don’t allow their workforces to fall behind. The silver lining amid the devastation of COVID-19 is a new working model. Yet business leaders are asking their people to show extraordinary levels of resilience and flexibility as we all try to come to grips with the changing environment. People and organisations accustomed to face-to-face interaction and manual processes have needed to master digital tools in double-qui...
The COVID-19 pandemic has led the headlines in defining the challenge facing our healthcare systems this year – says Dr Ryan Noach, CEO of Discovery Health. “We have closely followed and analysed the local and global trajectory of the pandemic and have identified a tipping point for healthcare consumers to access healthcare differently, revealing opportunities for greater efficiencies in the future.” Four key trends have emerged as currently dominant in shaping the healthcare industry: The COVID-19 pandemic has disrupted typical healthcare patterns and created discontinuity in the supply and demand of healthcare services. The global focus on patient-centric care is driving demand for improved quality of care and healthcare outcomes. Providers and consumers are increasingly leveraging digit...
South Africa’s healthcare sector has conducted roughly four million COVID-19 tests with around 650 000 positive cases identified. While infection rates continue to climb in much of the developed and developing world, stringent measures to contain the coronavirus in South Africa have helped flatten the curve to the point where most normal economic activity can resume. While public efforts at hygiene and social distancing have certainly contributed greatly to the decline in daily case numbers, it’s undoubtedly the tireless work of the healthcare sector that has helped the country get through the greatest public health challenge in a century. Efforts to treat infected patients were complicated by a prevailing shortage of medical staff. The World Bank estimates South Africa has only 0.9 medica...
As the initial shock of the coronavirus pandemic subsides, South Africa’s small business leaders must now pick themselves up and begin to rebuild. For many businesses, working remotely and with reduced staff has been incredibly challenging, but technology has played a fundamental role in allowing work to continue. One positive to come from this crisis is that lockdown compelled businesses to adopt more advanced technologies than they may otherwise have considered. Many businesses have spent months focusing on the immediate term and making decisions necessary for their survival. As government restrictions loosen and the community begins to consider medium- and long-term priorities, this is the perfect time to reconsider the technology you use and how it will help you to reach your goals. In...