Sourced from Getty Images. The healthcare industry has been one of the greatest beneficiaries of digital transformation in the last 12 months. Essential remote care services, critical real-time hyper-localised data in tracking pandemic trends, and the rapid rollout of a worldwide vaccine have been facilitated by digitalization. This growing reliance on digital operations brings with it vast amounts of data – according to IDC in May 2020, more than 59 zettabytes (ZB) of data would be created, captured, copied, and consumed in the world last year alone. This sudden and exponential increased digital demand has meant that the essential data infrastructure that healthcare relies on has come under enormous pressure and must handle critical data and workloads. At the same time, improvements in te...
Mining has played a crucial role in South Africa’s economy for the best part of two centuries. And while it may not play as big a role as it once did, it still contributed R400-billion to GDP in 2020 and employed more than 450 000 people. But if the sector is to remain competitive at a global level, it has to evolve particularly when it comes to embracing digital transformation. Digital Transformation in Mining Presents Unique Challenges While South Africa’s unique circumstances should be taken into account, especially when it comes to factors such as the orebody depth and labour intensity of the country’s mining operations, that doesn’t mean that mining companies should shy away from digital transformation. The application of digital technologies, both in their current form and in future ...
According to Gartner, a global research and advisory company, the digital workplace is a business strategy for promoting employee effectiveness and engagement through a more consumer-like computing environment. Offices are now becoming location and device agnostic and moving to the cloud or following the sun to reduce project duration and increase responsiveness. ITC Infotech, a leading global technology services and solutions provider, led by Business and Technology Consulting, has invested in building a secure digital workplace solution over the years, for a differentiated offering with a proven value proposition. The adoption of the digital workplace by companies across the world is at a nascent stage, but very few understand the relevance of the digital workplace strategy. A digital wo...
Sourced from TTEC.com If there is one thing that COVID-19 has highlighted; it is the importance of people in the economic value chain. Sandton-based business management consultant Immersion Group says that one of the emerging trends they’re seeing is that more organisations are seeking human-centred design experts to enhance or improve digital customer experiences, breaking down barriers that may be hindering their ability to satisfy their customers. Organisations are now facing urgent decisions as they pivot to accommodate the many unexpected circumstances, and when these challenges risk affecting the bottom line; it’s crucial that organisations rapidly take stock of what is working and what isn’t working when prioritising digital experiences that put the customer first. From onboarding t...
Sourced from Syspro. While digital transformation has ostensibly been on top of the CIO’s agenda for years, the reality is that many businesses have been slow on the uptake. Recent events like the lockdown in South Africa and across the world have forced their hand, and those that were on the back foot are now scrambling to keep up. However, when it comes to accelerating digital transformation, businesses need speed, not haste. Now more than ever it is essential to understand that technology is an enabler, a means to an end and not the end itself. In order to succeed, it is critical to begin with a strategy, to understand what business benefits need to be achieved and how technology can assist. No more delaying the inevitable /* custom css */ .tdi_3_558.td-a-rec-img{ text-align: left; }.td...