Digital Transformation Insights
The Mindset Needed for a Successful Digital Transition
Digital transformation is not a new concept, and South African businesses have steadily evolved and increased their inclusion of digital tools over time, with a faster influx happening over the past three years. The adoption rate has accelerated due to the pandemic. Businesses were forced to adopt new ways of working, and digital transformation forms part of that. In some industries, readily available client options have increased as internet speed has also improved. But how do companies determine what kind of digital intervention is needed for their business and who to partner with? According to Ian Nel, Strategic Planning & Programs Director at Canon Southern Africa, it comes down to people, process and then technology. “Digital adoption starts with understanding the needs of the env...
Harish Lala, CEO of Zensar SA, on Mindsets for Successful Digital Transformation
Harish Lala, CEO of Zensar South Africa. Harish Lala is the CEO of Zensar South Africa, a technology consulting and services company present in 33 locations globally. Zensar specialises in helping organisations with their digital business transformation, and the company has experience with firms in the banking, financial services and insurance, retail, hi-tech and manufacturing sectors. With more than two decades of experience in the industry, Harish is a wealth of insightful observations, and his knowledge of digital transformation runs deep. Recently, Harish revealed that Zensar SA is 100% digital, with employees mostly working remotely and daily business operations monitored through company apps on his personal mobile device. With this in mind, IT News Africa’s Luis Monzon had the oppor...
