digital disruptors

2020 can be defined by dramatic change. On every front, from health to economic, political to social, the pandemic has forced individuals and businesses to adapt in a hurry. The long-term effects will not be truly understood for at least another year, but in the short term, some more agile businesses are making quick decisions and shifting priorities. How? With the ability to transform quickly thanks to two enablers – a culture where change is anticipated, and a stable platform of digital capabilities. Take DHL Express, for example: Suddenly faced with the unprecedented growth of online shopping deliveries, it quickly scaled its IT platform to fulfil this demand. Or Philips, which invested in best-in-class process excellence to ensure business continuity and well-documented enterprise arch...