Customer Service Operations MTN

Sourced from TheTechieGuy (https://thetechieguy.com/) Effective 1 September 2021, Cornelia van Heerden will join MTN South Africa as Chief: Customer Service Operations. Van Heerden is a highly qualified business executive with both a technical and commercial background. MTN says that this latest high-level appointment is a means to continue its drive into digital service excellence. “With customer demands for reliable, fast and trusted digital solutions on the rise, MTN has made a strategic customer services appointment to ensure clients receive ongoing service excellence in the ‘new normal’,” the telco says. “Our clients have faced unprecedented challenges over the past 18 months and MTN’s focus has been ensuring we continue to deliver exceptional service; despite the circumstances. With ...