COVID-19 News Africa
COVID-19 Deaths in Africa Fall by Nearly 94% in 2022 says WHO
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The Importance of 4IR in South African Education
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South Africa to Produce Over 100 Million Pfizer Vaccines A Year
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Addressing Data Storage Challenges in Healthcare Can Empower its Digital Transformation
Sourced from Getty Images. The healthcare industry has been one of the greatest beneficiaries of digital transformation in the last 12 months. Essential remote care services, critical real-time hyper-localised data in tracking pandemic trends, and the rapid rollout of a worldwide vaccine have been facilitated by digitalization. This growing reliance on digital operations brings with it vast amounts of data – according to IDC in May 2020, more than 59 zettabytes (ZB) of data would be created, captured, copied, and consumed in the world last year alone. This sudden and exponential increased digital demand has meant that the essential data infrastructure that healthcare relies on has come under enormous pressure and must handle critical data and workloads. At the same time, improvements in te...
6 Surprising Future Tech Norms Shaped by the Pandemic
Image sourced from Texas News Today The move to handling essential elements of everyday life online, prompted by the global COVID-19 pandemic, will remain a fundamental reality for people around the world long after the pandemic has passed, a comprehensive new consumer report by Ericsson predicts. The Future Urban Reality, the Ericsson ConsumerLab report is Ericsson’s largest consumer study to date. It reveals key insights about what consumers believe will happen beyond the pandemic to the year 2025. Representing the equivalent opinions of 2.3-billion consumers across 31 markets worldwide, the report predicts that consumers will not only continue to manage routine activities – such as remote work, e-learning, e-health and online grocery shopping – online but will also add an average of 2.5...
Ghana Sees Huge Surge in Digital Communications with COVID Pushing Customer Experience
Image sourced from Goobjoob Education. To a large extent, enhancing the customer experience (CX) has been a game of catch-up for most organisations in Ghana, until the outbreak of the COVID-19 pandemic which significantly accelerated the uptake of digital channels by enterprises last year. As the pandemic drove consumers to avoid traditional physical interaction with brands, so many corporates were forced to move their services and products online. For example, many insurance companies that used third-party agents before the pandemic are now adopting digital channels at a significant rate. This is to allow customers to buy policies online, via Unstructured Supplementary Service Data (USSD) or through a mobile app or website. Not only was the adoption of digital channels significantly accel...
How COVID-19 Has Driven a Cashless World Through Contactless Payments
Image sourced from PYMNTS. /* custom css */ .tdi_4_560.td-a-rec-img{ text-align: left; }.tdi_4_560.td-a-rec-img img{ margin: 0 auto 0 0; } Driven by the COVID-19 pandemic, contactless payments have become the world’s preferred payment method. In addition to being safer from a viral transmission perspective, contactless payments are also faster, and integrating multiple contactless payment methods assists small businesses to better maintain financial liquidity. While choice in payment methods boosts Customer Experience (CX), we still have a way to go before South Africa fully embraces cashless payments. This will necessitate educating the population on card security and business owners on the benefits of contactless payments and the reduction of cash on hand. Formal vs Informal Trading /* c...
